Excellent Sales Coordinator / Sales Support Administrator opportunity!
Location: Bordon GU35. Public transport is limited so driving is preferred. Hours: 8:00 am – 4:30 pm, Monday to Friday.
Key Responsibilities
Sales Pipeline & CRM Management
* Maintain and update accurate records within HubSpot CRM, ensuring all opportunities, contacts, and activities are consistently logged.
* Support the sales team with day‑to‑day pipeline management, helping to ensure opportunities are progressed effectively.
* Monitor CRM data quality, keeping the pipeline clean, consistent, and reliable.
* Support reporting and dashboard accuracy to enable clear visibility of pipeline performance.
Sales & Account Support
* Provide comprehensive daily coordination and administrative support to a team of six external sales professionals, liaising effectively with estimators and internal support colleagues.
* Assist with ongoing management of key accounts, ensuring timely follow‑ups and accurate documentation.
* Support preparation for meetings, proposals, and client communications.
Lead Handling & Sales Activity
* Field incoming internal sales enquiries and direct them appropriately.
* Conduct outbound calls on non‑core or lower‑priority project enquiries.
* Qualify and log leads accurately within the CRM system.
Strategic Support
* Work closely with the Strategic Relationship Director to capture and input meeting notes into the CRM.
* Ensure all key interactions and updates are recorded and accessible to the wider team.
Tools & Systems
* Utilise HubSpot, LinkedIn, and other bespoke packages to support sales activity, research, and pipeline management.
Required skills/experience
Essential
* High attention to detail with strong data accuracy skills.
* Excellent organisational and time‑management abilities.
* Strong communication skills, both written and verbal.
* Comfortable working with systems, data, and processes.
* Proactive mindset with a willingness to learn and develop.
Desirable
* Experience using a CRM system (preferably HubSpot).
* Previous experience in a sales support, administrative, or customer‑facing role.
* Familiarity with sales processes or pipeline management.
Performance and Development
Performance will be measured through clearly defined KPIs and dashboards within HubSpot, focusing on CRM accuracy, pipeline support, and activity levels. The role is designed as a development position, providing a strong foundation in sales processes and systems. For the right individual, there is a clear progression pathway into an external sales role after a minimum of 18 months, subject to performance and business requirements.
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