Job overview
·The Lancashire SAFE Centre has a newly created role in a lead crisis worker who will be responsible for leading the crisis worker team. This includes overseeing recruitment, training and education. They will also be involved in some outreach work and establishing robust relationships with other professional organisations.
️️ · The centre is a niche specialism that provides forensic examination to those patients who have sadly experienced sexual assault and/or rape. The service provides cover 24/7, 365 days a year via on-call crisis workers and sexual offence examiners to the population of Lancashire.
· We are seeking a motivated, enthusiastic, and driven individual to join us to work alongside the centre manager, quality manager, matron, and clinical director as well as liaising with Lancashire Constabulary, Victim Services, safeguarding, the police and crime commissioner, and NHS England to deliver this high-quality service.
· Sound like something that may be for you? Get in touch, we'd love to hear from you.
· Note: As part of the requirement for this role, you must be willing to submit a DNA sample for storage on the staff elimination database for purposes of exclusion from investigation only.
Main duties of the job
· Reporting to the SAFE Centre Manager, you will be required to train to hold the role of crisis worker for this role. You will support staff during cases to help train and maintain competencies.
· You will be responsible for the training of crisis workers, providing ongoing CPD development and maintaining portfolios of evidence.
· You will also engage in the delivery of outreach working and training within Lancashire making relationships with key stakeholders.
· Interested applicants are advised to contact the centre prior to applying. Please note, it may not be possible to facilitate a physical visit/look around the department given the nature of the centre and the cases that may be in the unit at the time.
Working for our organisation
We have 10000 fantastic people working hard to deliver quality services to our patients. Whatever your role, you help look after 370,000 people in our local area & give specialist care to 1.5 million people across Lancashire & Cumbria.
Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns.
You’ll have access to varied development opportunities, learn new skills, meet fab people & do things you’d never have done. You’ll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path.
You’ll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres around patient care which means your role is pivotal and something really to be proud of.
Detailed job description and main responsibilities
· To provide telephone support and information to other professionals, patients, and patients’ families.
· To offer limited telephone support to callers requiring assistance surrounding sexual assault, adhering to Centre and Trust policies and procedures.
· Assist the quality manager with the yearly maintenance of the standards to ensure accreditation is maintained through audits and evaluations as requested.
· To support the service to maintain a quality management system and roll out core training for all staff on how to use it.
· To maintain the specialist training of crisis workers and supporting the promotion of the work of the SAFE Centre.
· Maintain and develop own professional competence and seek to extend the scope of personal knowledge and skills within the role.
· Communicates all relevant information to the multidisciplinary team, both internally and external organisations as required.
️ · Ensures environment is safe, well equipped, and compliant with standards for UKAS accreditation.
· Maintain accurate and complete records of all care activities, in a timely manner, adhering to local and professional standards for documentation.
️ · Promote equality in care and practice by recognising, respecting, and meeting the needs and choices of individuals accessing the SAFE Centre.
Person specification
Qualifications & Education
Essential criteria
1. Degree or substantial equivalent experience in relevant subject areas
2. Evidence of continuous relevant professional development
Desirable criteria
3. Previous teaching/training experience
4. Hold current UK driving license
Knowledge & Experience
Essential criteria
5. Previous experience of working with complainants of sexual assault
6. Previous experience of working in an NHS organisation
7. Awareness of the Forensic Regulator guidelines and how they fit into SARCs
8. Awareness of the Forensic Regulator guidelines and how they fit into SARCs
9. Experience of engaging communities and members of the public
10. Experience of multi-professional working
11. Experience of teaching/training others
Desirable criteria
12. Project development experience
13. Experience of clinical work in a healthcare setting
14. Recent CPD undertaken relevant to area
Skills
Essential criteria
15. Excellent communication skills, both written and verbal
16. Self-motivated and able to motivate others
17. IT Skills
18. Able to promote best practice
19. Able to prioritise
20. Able to work well as part of a multi- disciplinary team to promote, implement and deliver quality care