A prestigious educational institution in Leyland seeks a Service Desk Coordinator for Process and Improvement. The successful candidate will lead initiatives to enhance service delivery and support a shared group of Analysts and Technicians. Responsibilities include improving processes, maintaining standards, and participating in frontline service desk tasks. Ideal candidates are organized, possess strong communication skills, and have an interest in service management. A competitive salary and extensive benefits package are offered, fostering a positive and inclusive workplace. #J-18808-Ljbffr