Client Manager, Pensions Dashboard
2 x 12 month fixed‑term contracts available.
We are seeking a motivated and detail‑driven professional to play a key role within our Workplace Pensions area. As part of the Client Management Team, you will contribute to the oversight and management of client relationships across both public and private sectors. Our team supports clients and customers who entrust us with more than £10bn in Funds under Management, and we pride ourselves on delivering exceptional service and reliable expertise.
Key Responsibilities
* Lead the initial connection of workplace pension schemes to the MoneyHelper Pensions Dashboard
* Oversee the ongoing administration and maintenance of these schemes on the Dashboard
* Support senior client managers in maintaining and strengthening relationships, ensuring high levels of service and client satisfaction
* Contribute to business retention efforts by delivering high‑quality operational and administrative support
* Ensure accuracy, compliance, and smooth operational processes across all pension scheme interactions
Key Knowledge, Skills & Experience
* Proven client management experience, ideally within pensions or financial services
* Strong working knowledge of the MoneyHelper Pensions Dashboard and related processes
* Excellent attention to detail and a disciplined approach to managing competing priorities
* Clear communication skills, with the ability to engage effectively with internal and external stakeholders
* A collaborative mindset and a desire to contribute positively to a busy, supportive, and high‑performing team
What We Offer
* The opportunity to work with a diverse portfolio of clients and customers
* A collaborative environment that values expertise, teamwork, and professional growth
* The chance to contribute to a critical area within Workplace Pensions at a time of meaningful industry change
* A valuable pension scheme of 18%, with 13% made up of Employer Contributions and 5% Employee Contributions
* Share Save and our Share Incentive Plan, together with access to financial wellbeing and support services
* 38 days annual leave including bank holidays, with the opportunity to purchase up to 5 extra days and additional flexibility through our Time Off When You Need It policy
* Inspiring Families policy including comprehensive support and paid parental leave covering maternity, adoption, surrogacy, and paternity leave
* Health & Protection cover including Private Healthcare, Critical Illness cover and Life Assurance for you, with family options
Location: Reading, London, Stirling or Edinburgh
Work Level: Experienced Colleague
Recruiter: Amy Curtis
Closing Date: 21st May 2026
We welcome applications from candidates with long‑term health conditions, disabilities, or neuro‑divergent conditions. If you need assistance or an alternative means of applying for a role due to a disability or additional need, please let us know by contacting us at:
careers@mandg.com
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