Responsibilities
* Drive sales – own the customer engagement for target HCPs across channels, reflecting customer preferences, and leveraging available content and multiple engagement channels.
* Develop SMART pre‑call objectives in line with territory plans and aligned to brand strategy.
* Effectively handle objections or concerns and consistently achieve a logical, reasonable call to action/close on every sales call.
* Educate medical providers, other relevant decision makers, and affiliated healthcare professionals.
* Identify and develop disease‑state experts, building advocacy aligned to the territory plan.
* Continuously strive to gain market intelligence.
* Organise and manage stakeholder meetings.
* Differentiates AbbVie's value proposition to physicians or other stakeholders from any competitors.
* Strong communication skills, ability to flex style based on customer insights.
* Deep understanding of the product and its place within the local NHS healthcare economy.
* Ability to navigate NHS ecosystem barriers and identify opportunities to deliver collaborative results.
* Share best practice to enhance business success.
* Proactively initiate, develop, and implement a growth plan to develop in the current position and prepare for future opportunities.
* Demonstrate in‑depth disease, product, market and competitive intelligence expertise.
* Have a deep understanding of the multi‑stakeholder environment.
* Continuously analyse sales reports (CRM, etc.) and overlay field intelligence to adapt the territory plan.
* Collaborate closely with medical colleagues to support customer needs and implement regional/national programs.
* Develop a business plan for own territory in line with brand strategy.
* Effectively target and track resources to maximise sales opportunities.
* Adhere to industry and AbbVie compliance requirements.
Capabilities
* Must have proven pharmaceutical sales success.
* Excellent customer relationship skills to build, develop, and maintain internal and external partnerships.
* Solutions‑focused, positive attitude is a must.
* Strategic mindset and data analytics proficiency.
* Excellent team player.
* Experience within immunology and/or specialty secondary care would be advantageous, but not essential.
Behaviours
* Possess excellent customer engagement skills to build, develop, and maintain internal and external partnerships; capable of engaging both remotely and in‑person.
* Adopt a solution‑focused approach, resilience, and a positive attitude.
* Show curiosity and self‑awareness.
* Passion for experimentation to identify new opportunities for growth and improvement.
* Commit to achieving goals, even when faced with obstacles or setbacks, with a strong work ethic.
Other Requirements
* ABPI qualified.
* Full driving licence.
AbbVie is an equal‑opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer, Veterans, Disabled.
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