Our client is looking for an experienced Corporate Complaints Officer
Corporate Complaints Officers will be responsible for ensuring timely good quality responses are delivered and that advice and guidance is given to colleagues in delivering that function.
This is one of many opportunities we are currently recruiting for please visit our website colbernlimited co uk for more jobs
Deliver an excellent customer-orientated dispute resolution service which provides the customer with a suitable solution and a satisfying experience, by contributing and supporting the delivery of an efficient complaints and information service, whilst supporting internal colleagues in delivering this.
Detailed and up to date knowledge and understanding of relevant central and local Government policy and processes
Educated to A level standard or equivalent to include English Language and Mathematics
Previous experience of working in a customer service environment with 2 years’ experience managing and developing multiple staff
Experience of handling confidential information sensitively.
Excellent written / verbal communication skills including attention to detail and accuracy with good spelling and neat, legible handwriting
Fully proficient working knowledge of Windows & Microsoft packages (including Word, Excel, E-mail and Internet)
Extensive experience in delivering high quality work in a pressurised environment
PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk
The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients
are an equal opportunities employer