Metro Rod LTD in Macclesfield is offering a full-time position for a Complaint Handler on a 6-month maternity cover contract. In this role, you will manage customer complaints, ensuring they are resolved efficiently while maintaining high satisfaction levels. Key responsibilities include liaising with various stakeholders, keeping customers informed, and documenting complaints accurately.
The ideal candidate will have previous experience in complaint handling and strong communication skills. The position offers 25 days annual leave plus bank holidays and other employee benefits.
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