Overview
We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.
Responsibilities
* In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service.
* Assistant Managers are there to demonstrate leadership, coaching and direction along with bringing our values to life for their team and our customers.
* Responsible for Shift Managers and Crew, supporting the delivery of perfect burgers and fries.
* Provide an "above and beyond" experience for your team while creating an awesome working environment where people are happy to come to work and have fun.
* Ensuring every customer is delighted with their order and their Five Guys experience; you will deal with complaints promptly in an open and honest way.
* Leading from the front, hands-on on the line and on the floor with customers.
* Responsible for supporting your General Manager and delivering store results.
* Having full ownership of your P&L, driving sales while controlling costs.
* Running smooth day-to-day operations and thinking about long-term plans.
* Always leading with our values and developing your team to ensure a strong talent pipeline.
Career progression
If you are ambitious and want to grow, we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager, leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career!
Benefits
* An achievable bonus scheme worth up to 15% of annual salary
* An additional Secret Shopper bonus worth up to £2,000
* High Performer Awards and Bonuses
* Long service rewards: 5 years £500, 10 years £1,000
* 33 Days paid holiday
* Paid breaks
* Free burgers, fries and shakes while on shift
* Life assurance
* All employees get access to Wagestream, the financial wellbeing app
* Days out and social events
* Invite to the annual Assistant Manager conference
* Team competitions - "Fry Cup" and "Olympics"
* Five Guys Perks - employee discount program
* Access to wellbeing support and employee assistance programme (EAP)
* Development opportunities to grow a career with us
* Enhanced Maternity & Paternity Leave
* Pension scheme
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