A leading IT support company based in the UK is seeking a 1st line support engineer. You will be the first point of contact for support requests, working closely with 2nd line teams to ensure excellent customer service. Responsibilities include updating clients on support progress and maintaining strong communication. The ideal candidate will have a passion for IT, 2-3 years of relevant experience, and a commitment to continuous improvement. Competitive benefits include private medical insurance, generous holiday leave, and training opportunities.
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