Service Engineer | East Sussex | £35,000 - £40,000
Our client is looking for a Service Engineer, to maintain high levels of customer satisfaction by delivering first-line technical support, carrying out timely equipment repairs, and actively supporting the growth of the service function.
The Role:
+Delivering technical support and guidance to customers, partners, and colleagues through phone, email, and on-site visits.
+Coordinating with customers on logistics, including the dispatch of new equipment and the return of faulty units.
+Diagnosing and repairing equipment faults in line with agreed turnaround targets.
+Completing detailed service reports for all tasks, documenting work carried out and flagging any issues requiring follow-up.
Key Skills and Experience:
+Good manual dexterity and proficiency in using both hand and power tools.
+Competence in accurately reading and interpreting electrical, electronic, and mechanical engineering drawings.
+Skilled in working from circuit diagrams to assemble instrument wiring looms, from single cables through to fully tied looms.
+Experienced in preparing cables, applying sleeves, and carrying out soldering and/or crimping of joints.
The role involves travel to meet with customers and suppliers, including occasional international trips. A valid driving licence and passport are essential.
Some manual handling is required, such as packing, unpacking, lifting, and moving heavy equipment.
This is a great opportunity to join a supportive and innovative team where your technical skills will make a real impact. You’ll enjoy variety in your work, from hands-on problem solving to building strong relationships with customers around the world. If you’re looking for a role that offers professional growth, international exposure, and the chance to work with cutting-edge equipment, we’d love to hear from you