Service Manager – Ipswich £37,500–£38,000 basic OTE £46,000 | Company Car Option | 42.5 hrs/week A long‑established, family‑run automotive group in East Anglia is looking for an experienced Service Manager to lead a successful aftersales team at a modern dealership site. This is an excellent opportunity for someone who thrives on people leadership, operational excellence, and delivering an outstanding customer experience. Why This Role Stands Out £37,500–£38,000 basic salary OTE £46,000 Company car option 25 days holiday, rising to 28 days after 3 years Accredited manufacturer training Staff discounts across the group Employment Assistance Programme Onsite parking Full‑time, permanent position What You’ll Be Doing Lead, motivate and develop a team of Service Advisors and Technicians Ensure customer satisfaction remains at the highest level, reflected in strong CSI performance Maintain excellent relationships with manufacturer partners and ensure full compliance Monitor and manage departmental KPIs, ensuring targets are achieved and profitability is maximised Drive performance with ambition, aiming to be a top‑performing site in all key categories Create a positive, supportive environment where the team feels empowered, valued and productive Focus on both customer retention and new business opportunities through proactive, innovative approaches What We’re Looking For Minimum 2 years’ automotive management experience Strong leadership and communication skills Highly organised with excellent attention to detail Motivated, proactive, and commercially aware Full UK driving licence required Monday–Friday, 08:00–17:30, with occasional Saturdays if required The Environment You’ll be joining a respected, people‑focused automotive group with a strong reputation for developing talent, offering accredited training, and supporting long‑term career growth. The culture is friendly, ambitious, and built on valuing its people as its greatest asset. Consultant: Kalum Green Ref: LBOJ 30406 Octane Recruitment is a specialist Automotive and Motor Trade recruitment agency, working with main dealerships, bodyshops, tyre management companies, parts distribution centres, independent garages, fleet operators, HGV companies, import centres and manufacturers across the UK. We recruit across the motor trade and related industries.