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Rehabilitation support worker | east london nhs foundation trust

Dunstable
East London NHS Foundation Trust
Rehabilitation support worker
Posted: 14 September
Offer description

Overview

Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive – so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.


Responsibilities

* Provides daily support, promoting those on the caseload to achieve their personalised therapeutic rehabilitation goals, inclusive of personal care, meal and bedtime preparation and functional/physical activities. These goals may require the use of moving and handling equipment.
* Works within the multidisciplinary team in a Primary Care setting including clients’ homes, residential homes, acute settings, clinics and the office.
* Assists and carries out delegated duties in line with the provision of evidence-based practice, to assist with implementing and progressing set therapeutic care plans and chronic disease management reviews.
* Works a variety of shift patterns which include weekends and bank holidays on a rota basis. Core working hours are 8-4pm and 1-9pm, 7 days a week.
* Requires a car and full driver’s license and able to travel the county of Bedfordshire.
* Responsible for implementing and supporting rehabilitation plans written by Physiotherapists, Occupational Therapists and Nurses.
* Promotes and encourages client self-care and independent health promotion.
* Provides regular feedback to the Therapy or Assistant Practitioner case holder, Coordinator, community Nurse and the wider multidisciplinary team to promote consistent and progressive management of the client’s 4-6 week rehabilitation program.
* Contributes to multidisciplinary goal planning sessions/meetings, showing initiative in areas where competent and as agreed by senior staff.
* Assists the wider team with the prevention of unnecessary hospital admission, promotes timely and safe discharges and supports proactive, therapy led case management.
* Ensures accurate and timely record keeping.
* Works autonomously and undertakes lone working in the community.
* Where barriers to understanding exist, staff will need to use tact, motivational, negotiating and reassurance skills, handling information sensitively and professionally within Trust Policies and codes of conduct.
* Involves clients, family and carers in planning of care/rehabilitation programs and encourages self-management where appropriate.
* Communicates effectively with all members of the Integrated Community Service and partner organisations.
* Visits clients within their place of residency to support rehabilitation programs devised by qualified professionals and Therapy Assistant Practitioners.
* Promotes empathy, understanding, compassion and a safe environment for all clients and colleagues.
* Gains client, family and carers consent prior to completing client-centred activities.
* Listens actively to clients to establish understanding of their needs to help them make informed decisions about their care.
* Encourages independent self-care and health promotion.
* Monitors client progress, providing prompt, truthful and sensitive feedback to client, family, carers, the case holder and the wider multidisciplinary team.
* Forms professional relationships with clients and communicates condition-related information respectfully, honoring their views, autonomy and culture.
* Advocates for clients and their best interests.
* Recognises risks to clients, family or carers, escalating concerns with the case holder and completing incident reports and safeguarding alerts as required.
* Recognises communication barriers and implements ways to promote effective communication.
* Manages unpredictable and/or volatile situations effectively.
* Works closely with all members of Community Health Services and partner services.
* Completes initial and refresher trainings in observation taking, medicines management, SEPSIS and NEWS 2, and trainings identified by senior staff or the Trust to remain compliant with changing directives.
* Assists with prescribed medication according to Trust policy.
* Identifies relevant basic equipment and provides feedback to the case holder with appropriate clinical reasoning.
* Delivers, fits and demonstrates basic prescribed equipment to client and others, ensuring client safety.
* Safely undertakes moving and handling as well as positioning of clients using appropriate equipment as part of rehabilitation program, adhering to the Trust Moving and Handling Policy.
* Continuously completes risk assessments for client, self and others.
* Undertakes clinical procedures within own scope of competencies, safely and precisely utilising various interventions and equipment.
* Performs basic assessments, using evidence-based knowledge to recognise abnormalities in client’s condition or home situation and ensures timely handover to the appropriate professional.
* In emergency situations, applies knowledge and skills for immediate response including CPR, escalating to the appropriate healthcare professional or emergency services.
* Maintains client confidentiality at all times and respects clients as individuals, upholding dignity and privacy.
* Promotes health and wellbeing enabling clients to access information and resources appropriate to their needs.
* Travels by car across the county of Bedfordshire.


Requirements

* Full driver’s license and ability to travel within Bedfordshire county.
* Ability to travel by car across the county of Bedfordshire (as above).
* Moving, handling and positioning of clients using appropriate equipment; follows Trust Moving and Handling Policy.
* Completes initial and refresher trainings as required (observations, medicines management, SEPSIS, NEWS 2) and other trainings to stay compliant with directives.
* Ability to work autonomously and on lone-working basis in community settings.


Application timeline

This advert closes on Sunday 28 Sep 2025

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