The Payroll Assistant plays a vital role in processing accurate and timely payroll, supporting employees with payroll-related queries, and ensuring compliance with HMRC and pension regulations. With strong organisational skills and attention to detail, they uphold confidentiality while delivering efficient payroll services for B&M Care. Rate of Pay C. £30.000 per annum Contract Type Permanent Contract Hours 37.5 hours Hemel Hempstead - Head Office Leadership & Support Accountable to: The Directors of B&M Care Report to: Payroll Manager Main Responsibility: To maintain accurate and timely payroll processing for B&M Care, with a methodical and careful approach. Key responsibilities not limited to, but to include: Processing payroll: To export and import hours worked from Planday, our staff rota software and to run and manage multiple 4 weekly payrolls, including BACS payment submissions and Real time information submissions to HMRC. Data entry: Entering confidential data into payroll and administrative databases and software programmes. Managing all aspects of Payroll, from initial input of new employees, maintaining up to date personal information, making statutory payments within the latest legislation, to updating leavers and issuing P45's. Maintaining records: Keeping accurate, up to date employee records, payroll documentation and transactions. Including management of Attachment of earnings and sending relevant payments. Support for payroll queries: Acting as the first line of support for payroll-related enquiries. Tax code changes: Managing tax code changes and ensuring compliance with tax regulations. Responding to enquiries: Addressing payroll-related enquiries and resolving queries efficiently. Conducting reconciliations: Performing account balance and payroll reconciliations where applicable. Preparing payslips: Preparing and processing both web and paper payslips and managing deposits where applicable. Reports: Ensuring relevant payroll reports are created and saved as they are required. Pensions: Managing employees' pension contributions, postponements, auto enrolments, opt outs and refunds. Year end: Assisting the payroll manager with all year end procedures and the clearing down of each company's payroll. Legislations: Keeping up to date with regulations and legislations that affect payroll. Including statutory leave and payments and national minimum wage. These responsibilities highlight the importance of a payroll assistant in ensuring the smooth operation of the payroll department. Skills, Characteristics and Experience Essential Previous Payroll Experience Professional & confident approach to work. Experience with payroll systems. Effective communication skills, both written & verbal. Ability to work under pressure and to multitask. Ability to manage own time effectively. To uphold confidentiality at all times. Ability to provide strong customer service. Able to work as part of a team as well as on their own initiative. Desirable A desire to develop within the role. The duties listed above are the basic tasks expected of the Payroll Assistant in the normal course of their duty, but you need to recognise that there may be some variations on occasions together with the expectancy of some flexibility. This job description may be changed or varied according to the future needs of the business.