Job Description
Urban Automotive is a global vehicle design, manufacturing & modification brand, based in the UK and recognised for OEM-level enhancements to luxury SUVs. Our flagship Milton Keynes showroom serves as a showcase for the brand, presenting finished vehicles and design philosophy to clients from the UK and international markets.
We’re looking for a confident, organised and personable Showroom & Community Engagement Executive to support the day-to-day running of our Urban Showroom and help bring our brand to life.
This is a varied, hands-on role for someone who enjoys engaging with people, is great on the phone, comfortable on camera, and thrives in a fast-paced, customer-focused environment, with the added perk of getting to experience some of the best cars in the world up close.
The Role
You’ll be involved in a wide range of activities, including:
1. Answering incoming calls and handling customer enquiries professionally
2. Making follow-up calls to recent purchasers and carrying out customer service calls
3. Acting as a welcoming host for customers visiting the showroom
4. Creating and appearing in social media content (Reels, Stories, short-form video)
5. Supporting daily social media activity and community engagement
6. Handling ad-hoc admin duties and assisting with showroom organisation...