Robert Half Talent Solutions are recruiting for a Credit Controller for a highly successful, expanding organization to join their growing finance team. This office-based role in Pontypool offers a collaborative team environment and excellent working hours, including a early finish on Fridays.
Key Responsibilities
1. Debt Management: Monitor accounts receivable daily to ensure timely client payments.
2. Proactive Chasing: Contact customers via phone, email, and letter to recover overdue invoices.
3. Record Keeping: Maintain accurate, up-to-date communication logs in the accounting system.
4. Query Resolution: Resolve billing discrepancies internally and externally to secure payments.
5. Team Support: Assist the Senior Credit Controller with administrative tasks and debt reporting.
6. Payment Allocation: Cross-train to process and allocate incoming payments during cover periods.
7. Risk Escalation: Identify and flag high-risk or problematic accounts to senior management.
Requirements
8. Experience: A strong, proven track record in dedicated credit control positions.
9. Communication: Excellent verbal and written skills for professional customer relationship management.
10. Organization: High attention to detail with strong record-keeping and administrative skills.
11. Type: Full-time, Permanent
12. Salary: £31,000 per annum
13. Hours: Mon-Thu 8am-4pm, Fri 9am-1pm
14. Location: Office-based, Pontypool
Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training.