Working hours: 40 hours per week (4 days on 4 days off including weekends and bank holidays) Interview Date: To be confirmed Additional Salary information : 10% night works allowance The Anti-Trafficking and Modern Slavery safe house is an accommodation service accommodating victims of Modern Slavery who are being supported through the National Referral Mechanism. Our aim is to support these individuals during their recovery and reflection period in order to assist them transitioning from victim to survivor. The support provided to our residents is tailored according to their needs and as such is very person centred concentrating primarily of the individual's wellbeing. The Project supports primarily male adult victims of Modern Slavery and supports individuals of all nationalities, faiths and sexual orientation. Key Responsibilities: The role of Concierge will provide assistance with the Housing Management functions in our safe house and will be required to assess any out of hours referrals received and welcome new residents who often arrive in the early hours of the morning having been rescued from there situations only hours previously. The Role will also include ensuring the welfare and wellbeing of the residents over the course of the evening and at night where required. The successful candidates will be able to demonstrate: Empathy, patience and kindness towards residents and new arrivals. Good customer services skills. The ability to prioritise their own work load. Proficiency in a range of IT packages including Microsoft. A knowledge of the main support needs which are commonly faced by vulnerable clients. The ability to work within the Christian ethos of the Salvation Army. Good written and verbal communication skills Please note: The location will be disclosed to successful candidates upon completion of reference and DBS checks due to the confidentiality of the project. Please note: The location will be disclosed to successful candidates upon completion of reference and DBS checks due to the confidentiality of the project. In order to complete your application please download and read the job profile and any other attachments. In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting. Appointment subject to satisfactory references, proof of right to work in the UK, Enhanced DBS Disclosure check for the adult workforce and a Health Assessment For details of how to prove your right to work in the UK please click here and please note that we are unable to offer sponsorship. Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration. We reserve the right to close this advert earlier if we feel that we have received sufficient applications. Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.