Food Safety Auditor
Location: Covering the North West Region
Based in central London & Wellingborough, operating throughout the UK and internationally, Food Alert is a leading food safety and health & safety consultancy. Our clients span many sectors, including retail, leisure, and education, with a particular focus on hospitality. We work with some of the UK's most innovative and high-profile restaurants, hotels, and pub groups such as Brewdog, The Ivy Collection, Dishoom, Citizen M, and Harbour Hotels.
We are part of The Citation Group, which supports over 45,000 clients with compliance services. Our mission is to be the company that colleagues and clients want to work for and with.
Roles and Responsibilities
* Carry out food safety and health & safety inspections and records audits at clients' premises.
* Produce reports based on these audits and inspections.
* Conduct risk assessments (occupational, manual handling, personal protective equipment) within hospitality client premises.
* Perform new client set-up visits, including implementing our ALERT65 compliance platform.
* Provide client-specific training and advice.
* Act as an Account Manager for a portfolio of clients, mainly individual restaurants/hotels and small groups.
* Investigate allegations of food poisoning, allergic reactions, and foreign body incidents both digitally and on-site.
* Assist with the Food Alert Advice Line, responding to client requests within set timeframes.
* Provide feedback to Account Managers to improve client relationships.
* Report platform issues to the IT team.
* Respond to instructions from the Operations Director.
* Attend team meetings and technical CPD sessions.
* Manage emails and respond to queries promptly.
* Participate in rota-based office consultancy, including Advice Line responses and investigations.
Experience and Qualifications
* Minimum BSc Environmental Health or equivalent industry experience, with at least L4 Food Safety qualification.
* Experience conducting food safety and health & safety audits in hospitality, especially hotels, restaurants, pubs, and bars.
* Knowledge of hotel facilities such as spas and swimming pools is advantageous.
Person Specification
* Strong interpersonal skills and relationship-building ability.
* Customer-focused with a professional approach.
* Excellent process analysis skills.
* Resilient with the ability to effect positive change.
Additional Skills
* Proficiency in MS Office, CRM, and auditing software.
* Knowledge of food safety, health & safety, and hotel operations.
What You Get
* Support, training, and development opportunities.
* 25 days holiday plus bank holidays and additional 'gift days'.
* Holiday enhancements for special occasions.
* Enhanced sick pay, Employee Assistance Programme, healthcare cash plan, life insurance, and referral bonuses.
* A fun, sociable team environment.
Apply now by forwarding your CV.
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