Company Description
Laings is a revered luxury family jeweller with over 180 years of trading history, currently under the stewardship of the sixth generation of the founding family. With six showrooms located across Glasgow, Edinburgh, Southampton, and Cardiff, Laings has become synonymous with exceptional craftsmanship and quality. The company offers a carefully curated range of fine jewellery and watches from esteemed global brands such as Rolex and Patek Philippe. In addition, Laings provides bespoke designs and personalized services crafted by expert goldsmiths and jewellery designers, delivering unique experiences to its customers.
Role Description
This is a full-time, on-site role located in Edinburgh for a Sales Consultant. The Sales Consultant will deliver exceptional customer service by understanding and meeting clients’ needs, providing advice on fine jewellery and luxury watches, and ensuring a personalized experience. Additional responsibilities include building strong client relationships, achieving sales targets, and maintaining expert knowledge of Laings’ products and services to guide clients skillfully.
Qualifications
* Strong Sales Consulting and Consulting skills with experience driving sales and offering tailored solutions
* Proficiency in providing excellent Customer Service and ensuring Customer Satisfaction
* Exceptional Communication skills to build and maintain meaningful client relationships
* Professional demeanor, attention to detail, and a passion for luxury jewellery and watches
* Previous experience in high‑end retail or luxury goods is advantageous
* Ability to work collaboratively in a team while meeting individual sales goals
Seniority Level
* Entry level
Employment Type
* Full‑time
Job Function
* Sales and Business Development
* Industries: Retail Luxury Goods and Jewelry
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