Senior Team Leader
We are looking for a highly motivated and experienced Senior Team Leader to join our team. This is a fantastic opportunity for someone who is passionate about leading a team and delivering exceptional results.
About the Role
* Responsible for managing Shift Managers and Crew members, ensuring they have the necessary skills and support to excel in their roles.
* Support the delivery of high-quality burgers and fries, providing an above-and-beyond experience for customers.
* Lead by example, working hands-on with the team on the line and on floor with customers.
* Work closely with the General Manager to achieve store results, driving sales while controlling costs.
Key Responsibilities
1. Manage daily operations, ensuring smooth running of the store and long-term plans are in place.
2. Develop and implement strategies to improve customer satisfaction and loyalty.
3. Coach and mentor team members, providing feedback and guidance to help them grow and develop.
4. Identify and address any issues or concerns, escalating them to the General Manager as needed.
Requirements
* Proven leadership experience, preferably in a fast-paced environment.
* Excellent communication and interpersonal skills.
* Ability to work well under pressure and adapt to changing circumstances.
* Strong problem-solving and analytical skills.
Benefits
* A competitive salary and bonus scheme.
* Ongoing training and development opportunities.
* A fun and supportive work environment.
* A range of employee benefits, including life assurance and access to wellbeing support.
Career Development
* Opportunities for career advancement within the company.
* Training and development programs to help you grow and succeed.
* A supportive and collaborative work environment.