Rate of pay: starts from £14.76 an hour; increases to £15.97 for stores inside the M25. Additional payments may also apply depending on location.
Our policy offers a minimum of 16 guaranteed hours per week. Candidates wishing to work fewer hours, with a minimum of 12, are welcome to apply.
Availability Window
* Sun: 12:00–22:00
* Mon: 06:00–14:00
* Wed: 15:00–23:00
* Thu: 16:00–23:00
* Sat: 06:00–15:00
We schedule contracted hours within these windows and provide three‑week notice of exact shift times. We are flexible if your availability is close, but not identical, to our advertised windows.
Responsibilities
* Lead and coordinate a retail team to deliver high quality customer service in a fast‑paced environment.
* Monitor team performance and implement practical improvement actions.
* Ensure the store remains a safe place for both colleagues and customers.
* Provide on‑the‑job coaching and feedback to improve service.
* Represent the customer at the heart of all store operations.
Requirements
* Ability to role‑model excellent customer service and meet every customer’s needs.
* Strong relationship‑building skills that foster a positive team spirit.
* Clear communication, using a variety of methods to keep the team informed.
* Confidence in taking the lead and making decisions efficiently.
* Flexibility in thought and action, handling change to benefit customers and colleagues.
* Energy and drive to deliver beyond expectations while balancing priorities.
* Continuous improvement mindset, always seeking ways to serve shoppers better.
Benefits
* Holiday from 20 days, rising to 22 days after 12 months (plus Bank holidays).
* Request flexible working from day one.
* 10% off and 15% off on pay‑day weekends with the colleague club card.
* Access to free wellbeing services.
* Life cover of five times pay and a pension with up to 7.5% match.
* Choose benefit options such as discounts, shares, and cycle‑to‑work schemes.
* Uniform provision and supportive policies for personal circumstances.
* Access to colleague networks across diverse backgrounds.
Eligibility
Tesco will only recruit individuals who have passed the school leavers age for their country. You must be 18 or older unless the role requires work before 6:15 am, after 9:45 pm, or involves specific duties such as warehouse, alcohol, counters, bakery or driving.
Applicants may be required to repay wages for early webinar training if they leave the role before 12 months.
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