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Trading manager

Sunderland
Morrisons
Trading manager
Posted: 18h ago
Offer description

We Make Morrisons…
From a Bradford market stall to the UK’s fifth largest supermarket, we are proud to be the Yorkshire food retailer serving customers across the UK through almost 500 stores and an online home delivery service.

Our business mainly focuses on food & grocery, and uniquely, we source & process most of the fresh food we sell through our own manufacturing facilities.

We’re recruiting for a high-performing Trading Manager to help our business continue to grow and succeed.

Making sure our stores are fully stocked is key to a fantastic customer experience, which is why this role is so vital to our success. It’s the job of our Trading Manager to provide the best availability and standards possible for our customers across all departments, ensuring that they remain legal and safe.
Reporting into the Store Manager, you will also:

* Lead the team to the highest standards and strive to ensure the best shopping experience for every customer who walks into our store
* Plan and organise current promotions or in-store events
* Listen and respond to customer feedback and react accordingly
* Ensure market-leading availability across the store
* Work with other Managers in store to lead a supportive and performance-driven department
* Manage all people routines, including department scheduling, absence, performance, and talent conversations
* Deliver training to ensure the team has the capability and confidence to deliver their roles
* Motivate and lead colleagues to work confidently across various departments
* Identify and develop talent within the department
* Build effective relationships with other operating departments
* Lead colleagues to work with purpose, delivering outstanding performance against targets
* Take a leadership role within the store
* Plan resources thoroughly

How do we say thank you?
You will play a vital role in our business and have a huge impact on our success. Not only will you receive excellent training, support, and ongoing development, but we also offer a competitive salary and superb benefits package.
Want more?
Our benefits include a generous bonus, an attractive pension scheme, private healthcare, and a colleague discount to share with friends and family. We also have family-friendly policies, including 26 weeks maternity and adoption leave, neonatal, and fertility leave.

You may have shopped in our stores before, but why not explore some of the areas customers don’t see, such as warehouses and colleagues’ canteens, through our 360 tour here.


About you

Whether you have previous retail experience or come from hospitality, service industry, or travel & tourism, if you’re passionate about delivering exceptional customer service, we want to hear from you.
What do we need from you?

* Experience managing a team in a fast-paced environment
* Excellent communication skills to share knowledge and best practices
* Ability to build and maintain relationships with key stakeholders
* Flexibility and adaptability to change
* Active listening skills and effective response to customers and colleagues

We are an equal opportunities employer and welcome applications from all sections of the community.


About us

Shopkeepers for over 125 years, we love providing our customers with a unique shopping experience. With nearly 500 stores across the UK, our retail colleagues work as one team to offer food essentials, great service, and a lively shopping environment. Our customers keep coming back because of our focus on freshness and quality, with more fresh food prepared in-store than any other supermarket. It’s challenging and fast-paced, but our friendly team loves going above and beyond for our customers.

At Morrisons, we believe in investing in our colleagues through industry-leading training programs. Many of our store managers started on the shop floor, understanding the business from the ground up. This experience helps them support colleagues and serve customers effectively.

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