Receptionist/Clerical Officer
Closing date: 09 February 2026
Week 1 – Mon – Wed 08:30am to 5pm, Thurs – Fri 1pm to 9:30pm. Week 2 – Mon – Wed 1pm to 9:30pm, Thurs 08:30am to 5pm, Fri 08:30am to 4:30pm.
The Lancashire Care Dental Service is looking to recruit an enthusiastic and highly motivated Receptionist to join our dental team. We provide a number of services including special care, urgent care, paediatric dentistry and teaching across Central and East Lancashire. You must demonstrate excellent communication skills, initiative, drive and the ability to work within a team.
The post will also be required to work across Central, East Lancashire and Blackburn with Darwen, to assist in the excellent delivery of Dental Care. You should also have effective interpersonal skills enabling you to communicate with people at all levels, face to face and over the telephone. We look forward to you working with us by joining our motivated, friendly and dynamic teams.
The base for this post will be at Oak House Dental Centre, however we also work closely with the team at Bacup PHCC. Oak House operates 365 days of the year between 08:30am to 9:30pm and also delivers treatment at the weekends and Bank Holidays. This is due to us delivering urgent care treatment in and out of hours.
Therefore, this post may require you to work flexibly over 7 days including working evenings, weekends and bank holidays. This is done on a rota basis to allow cover when required.
Main duties of the job
For further details / informal visits contact Claire Fletcher on 01254 283672.
An enhanced criminal records check will be required for this post.
To efficiently assist with the daily running of dental treatment services for the Lancashire Care Dental Service. This will include all aspects of booking appointments, dealing with telephone and counter enquiries from the public, other health care professionals and other dentists. To undertake various clerical duties including providing clerical assistance to clinicians and senior staff.
About us
Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health and forensic services including low and medium secure care.
The Trust also provides a range of physical health and well-being services in the community alongside a range of partners in the Lancashire, Cumbria and Sefton area.
Lancashire & South Cumbria Foundation Trust encourages flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as term time, part time, compressed hours, flexi-time and career breaks. We encourage applicants to state clearly on their application forms this request and discuss these options at interview.
For more information please visit our website via Lancashire & South Cumbria NHS FT.
Job responsibilities
Please see attached the job description and person specification for more information about this role.
Person Specification
Qualifications
* NVQ Level 3 in Business Administration or equivalent level of knowledge and experience
* Good standard of education
Knowledge
* RSA III typing or equivalent knowledge and experience
* ECDL or equivalent knowledge and experience of using Microsoft office
Knowledge
* Reception experience (incl. face to face booking of appointments/filing)
* Experience of admin in office-based environment
* Ability to produce accurately typed and photocopied documents efficiently and to a high standard
Personal
* Willingness to work in any clinic across the Lancashire Care Footprint
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Lancashire & South Cumbria NHS Foundation Trust
£24,937 to £26,598 a year per annum (subject to confirmation)
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