Job Number
BU03801
School/Department
Students' Union
Grade
5
Contract Duration
Permanent
Responsible to
Membership Development Manager
Overview
Responsible to: Membership Development Manager.
Supervised by: Student Opportunities Lead.
Responsible for: Support and to coordinate the activities of some student staff roles as and when necessary.
Role Purpose: To coordinate and grow volunteering and community activities, ensuring they are relevant to students, inclusive, impactful, and well-resourced. The role will also coordinate the recruitment, onboarding, and training of student volunteers and project leaders, providing them with personalised support and enabling student-led volunteering activity to thrive.
Overview
1. Work closely with the Student Opportunities Lead on the Union’s volunteering and community offer.
2. Coordinate and grow a diverse, inclusive, and impactful volunteering and community offer for students at Bangor University.
3. Support and develop student volunteers, project leaders, and student staff, helping them lead safe, engaging, and meaningful activity.
4. Work collaboratively with staff, Sabbatical Officers, and external partners to deliver high-quality student-led projects, events, and campaigns.
5. Ensure all activity meets legal, safeguarding, and health and safety requirements, with effective record-keeping and data reporting.
6. Promote opportunities and achievements through engaging communications and regular insight-led improvements.
Key Responsibilities
Volunteering and Community Project Delivery
7. Coordinate and grow volunteering and community activities to ensure they are inclusive, impactful, and well-resourced.
8. Help shape and implement effective policies, procedures, and internal processes across our volunteering projects and community work.
9. Support students to plan and deliver events, projects and campaigns relevant to our volunteering, community and sustainability work.
10. Provide support and guidance to student-led RAG (Raising and Giving) activity, ensuring the committee and volunteers are well-supported in planning and delivering their fundraising.
11. Support UMCB (The Welsh Union) to develop Welsh language volunteering and community activities.
12. Ensure the volunteering and community offer is continuously reviewed and shaped by student insight, interests, and evolving needs.
13. Supervise and mentor student staff to effectively support our volunteering and community work.
Volunteer and Student Leadership Development
14. Coordinate the recruitment, onboarding, and training of student volunteers and project leaders, ensuring they are equipped to deliver safe, inclusive, and impactful activity.
15. Provide personalised support to volunteers and project leaders, enabling student-led volunteering activity to thrive.
16. Support and develop volunteers and project leaders through coordinated training, events, and impactful recognition initiatives.
17. Support Sabbatical Officers to deliver their priorities aligned with our volunteering and community work.
Compliance, Data and Evaluation
18. Ensure all volunteering activities meet legal, safeguarding, and health and safety requirements, including implementing tailored risk assessments and audits.
19. Ensure volunteers have the necessary qualifications and DBS checks and maintain accurate records.
20. Coordinate data collection and insight on volunteering activity to evaluate and report on student engagement and impact.
Engagement, Communication and Partnerships
21. Work with the Communications and Marketing Team to create engaging content and keep the Union website and other platforms up to date with volunteering and community activities.
22. Build and maintain effective working relationships with students, staff, university departments, local organisations, and national partners to expand, promote and improve volunteer opportunities.
General
23. To support the development and implementation of relevant policies and procedures within the Union, working closely with the relevant manager and Officer.
24. Supporting the relevant democratic structures within the Union.
25. Demonstrating that the core principles of the Students’ Union are central to all of their work.
26. Supporting the aims and ethos of Undeb Bangor and Bangor University throughout the course of their duties.
27. Adhering to and promoting the Union’s Environment and Sustainability policy and helping the organisation to achieve our pledge to lessen our impact on the environment.
28. Acting as a public advocate of the organisation, promoting the work of the Students’ Union to external stakeholders in the wider community.
29. Willingness to adopt a flexible approach to work hours including evening, weekend and remote working where necessary.
Other Duties and Responsibilities
30. The post holder will be expected to participate in performance review and developmental activities.
31. The post holder will be expected to comply with the University equal opportunities policies, Dignity at Work and Study Policy and the University’s Welsh Language Policy and the Welsh Language Standards.
32. The post holder has a general and legal duty of care in relation to health, safety and wellbeing and must take all reasonable steps to ensure a safe and healthy working environment for themselves and for other members of staff, students and visitors affected by their actions or inactions. The post holder is also required to comply with all applicable health and safety policies, procedures and risk assessments.
33. The post holder must comply with relevant legal and financial policies and procedures and be aware of their responsibilities in terms of the legal requirements of their post.
This job description is a guide to the work you will initially be expected to undertake. It may be changed from time to time to meet changing circumstances.
Person Specification
Essential
34. Educated to 2 AS Levels or 1 A Level or NVQ level 3 in a relevant subject area or City & Guilds Advanced Award in a relevant subject area, Welsh Baccalaureate – Advanced ECDL Certificate.
35. Experience of supporting volunteers.
36. Understanding of the voluntary sector, community development, volunteering or managing volunteers.
37. Knowledge of the importance of supporting the development and enhancement of the student experience.
38. Organised, proactive, and able to manage workload independently and as part of a team.
39. Ability to work independently, manage multiple tasks and meet deadlines.
40. Confident using IT tools (including MS Office) and new technologies.
41. Ability to build and maintain relationships with a range of stakeholders.
42. Excellent written and verbal communication skills.
43. Willing to work flexibly, including some evenings and weekends where necessary.
Desirable
44. NVQ level 4 in a relevant subject area.
45. Experience working in a Students’ Union, Higher Education, or membership-led organisation.
46. Experience of ensuring projects and activities meet health, safety and legal requirements.
47. Experience of collecting data and insight to evaluate projects and make enhancements.
48. Student-focused approach to communications.
49. Experience of delivering training and workshops.
50. The ability to communicate in Welsh is desirable for this post. If applicants are not able to speak / write in Welsh at present, there are many opportunities to learn if the successful candidate wishes to do so.
General
We are a member of Advance HE's Athena SWAN Gender Equality charter and hold a Silver award in recognition of our commitment to and progress towards gender equality within the University's policies, practices, and culture. We are proud to be a Disability Confident employer.
All members of staff have a duty to ensure their actions are in line with the overall environmental aims of the University and minimise their environmental impact.
All offers are made subject to proof of eligibility to work in the UK and receipt of satisfactory references.
This post is subject to a satisfactory enhanced Disclosure & Barring Service check.
As Bangor University meets the requirements in respect of exempted questions under the Rehabilitation of Offenders Act 1974, all applicants who are offered employment will be subject to a criminal record check from the Disclosure & Barring Service (DBS) before the appointment is confirmed. This will include details of cautions, reprimands or final warnings as well as convictions. DBS checks will be updated every 3 years.