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Data quality assistant

Norwich
Mills & Reeve
Quality assistant
Posted: 2 October
Offer description

Overview

Are you detail-oriented, curious about data, and eager to grow your skills in a professional environment? We're looking for a proactive Data Quality Assistant to join our Data team.


What you'll be doing

You'll play a key role in supporting the day-to-day administration and development of our core systems, including:

* InterAction – our Client Relationship Management system
* 3E Elite – our Practice Management System
* MatterSphere (soon to be ShareDo) – our Case Management System

Working closely with the data team, lawyers, and business development colleagues across the firm, you'll help ensure our databases are accurate, up-to-date, and delivering real value.


Your impact

* Champion data quality across the firm
* Maintain high standards for contact, client, matter, and business development data
* Support legal and business development teams in using data effectively


The person

Based on the responsibilities of the role, the ideal candidate will likely have some familiarity with legal systems, a solid working knowledge of Microsoft Office applications such as Word, Outlook, Excel, and PowerPoint, and experience in data entry, data management, and general administrative tasks. You will be self-directed, articulate in both written and verbal communication, highly organised, detail-oriented, and capable of building strong professional relationships. The ability to work effectively within a team and demonstrate a proactive attitude toward new responsibilities and challenges is essential.


The activities

The role involves managing data change requests and ensuring data quality across the firm's systems. Key tasks include running data quality checks, resolving duplicates and inconsistencies, identifying reliable data sources, correcting incomplete or outdated records, and producing reports to highlight issues. Additionally, the role supports the creation and documentation of best practice procedures for managing client, matter, transaction, contact, and billing data, while promoting data quality standards firm-wide.

For full details about this role, please ensure you read the job description below. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.


The Benefits

As you'd expect, we offer a competitive salary and a wide range of benefits. Click here to find out more about our core benefit offering.


Pre employment screening

If we offer you a role, we will conduct comprehensive pre-employment screening. This screening will include, but is not limited to, a basic DBS, verification of your right to work, a three year employment history and a self-declaration to assess your character and suitability for the role. Full details of our pre-screening employment process are available upon request.


The firm

Mills & Reeve is centred on achieving more for clients, their businesses and the wider communities we serve. Our clients and their industries benefit from our knowledge and learning, and receive consistent experiences with no surprises. We tell them what they need to know when they need to know it.

We build personal relationships, with advice individually tailored to individual need. And if clients need things we don't offer, we draw on our network to give recommendations. Our 1,450 plus people and over 850 lawyers share one vision – achieving more for clients.

By joining Mills & Reeve, you'll have the chance to build your skills and experience within a firm that's not only ranked in the top 50 UK law firms, but also one that truly values their people. We're also ranked in The Sunday Times Best Places to Work list, and have been awarded Platinum Investors in People. Our mantra is “Achieve more. Together.”, which we feel embodies our purpose and is more than just a catchphrase!

Our values are the principles that help us fulfil our purpose. Our people shaped them and live them every day.

* We're ambitious - We aim high, we embrace new ideas and we're passionate about our work
* We're open - We communicate openly and honestly to build trust, and we do what's right
* We care - We're committed to each other, our clients, our communities and the planet
* We collaborate - We're easy to work with, we offer help willingly and we get things done – together


And finally

Everyone at Mills & Reeve brings a unique perspective and ideas to the team and we do everything we can to help each person to thrive. We're committed to providing an inclusive and supportive working environment, are happy to consider flexible working arrangements, and want to achieve the right balance for both our people and the firm. We encourage everyone to ask if they feel they need any workplace adjustments, and will do our best to support with these. To find out more about our diversity and inclusion work, visit our website.

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