Job Title: Sales Advisor Location: John Thompson & Sons York Road Reporting to: Commercial Sales Manager Hours:9am to 5pm Monday to Friday, with flexibility Salary will depend on experience. Job Purpose: The Sales Advisor is responsible for driving commercial growth within a designated sales territory by developing existing customer relationships, securing new business, and delivering high-quality technical and advisory support. The role combines customer engagement, farm-level service delivery, and strong commercial acumen to ensure the company achieves its market share, service, and financial objectives. Key Responsibilities Maintain, strengthen, and grow business with existing customers through regular visits, proactive engagement, and tailored support. Identify, secure, and develop new customers and accounts to expand the companys footprint within the territory. Achieve company targeted market share by executing effective sales strategies and maintaining a strong presence across the regional area. Provide regular feedback on sales activity, competitor insights, and marketing intelligence. Deliver exceptional customer service, ensuring professionalism and consistency in every interaction. Provide accurate technical guidance to customers, supporting informed decision making and product optimisation. Act promptly on customer complaints, ensuring effective follow up and resolution. Maintain clear, timely communication with customers, colleagues, and partners. Implement and manage company credit policies and procedures to minimise financial risk. Ensure accounts are collected within agreed terms, addressing issues promptly. Promote direct debit and postal payment options to support efficient account management. Deliver company ruminant services effectively at farm level and within the merchant network. Conduct sampling, analysis, and interpretation of silage and grass results to support customer feeding strategies. Prepare accurate, tailored feed plans to optimise herd performance and customer outcomes. Support meetings, demonstrations, product launches, and marketing campaigns. Complete all sales, prospecting, and customer activity records accurately and on time. Maintain regular telephone contact and conduct scheduled customer visits. Maintain up-to-date knowledge of pricing policies, product information, and technical developments. Undertake any other duties as required to support the success of the business. Person Specification Essential Criteria Customercentric approachwith a strong commitment to service excellence. Effective communication skillswith the ability to build rapport and influence decision-making. Salesdriven mindsetwith the ability to identify opportunities and close business. Technical aptitudewith the ability to understand and explain product and farm level information. Problemsolving abilitywith a proactive and solutions focused approach. Attention to detailin record keeping, analysis, and customer documentation. Team collaborationwith the ability to work effectively with colleagues and partners. Experience in a sales, agricultural, or customer-facing role. Experience working with farmers, merchants, or agricultural supply chains (or a strong willingness to learn). Understanding of agricultural practices, livestock nutrition, or farm operations (training can be provided). Awareness of commercial processes including pricing, credit control, and customer account management. Professionalismand integrity in all interactions. Resilience and adaptabilityin a fast-paced, field-based environment. Self-motivated, organised, and able to manage a varied workload independently. Hold a current valid driving licence Desirable Criteria Formal training or qualifications in agriculture, animal nutrition, or a related field. Experience conducting on-farm assessments or technical sampling. Knowledge of feed planning, grassland management, or livestock performance metrics. Possess a 3rd level qualification in agriculture 2+years Sales experience in the animal feed industry or general agricultural industry Perks of Thompsons The Opportunity to work for a company within the Top 10 Companies in Northern Ireland. Remuneration Competitive Salary Above Statutory Holiday Entitlement Death in Service Benefit x 4 Cycle To Work Scheme Free Secure Onsite Parking Enhanced ERs Pension @ 6% Vouchers @ Christmas Long Service Awards Competitive Shift Premiums Company Uniform Training and Career Development Opportunities Job Security 150+ yrs in business Company Sick Pay Enhanced Maternity Pay Enhanced Paternity Pay
TPBN1_NI