Retail Advisor, 38hrs, Belfast - Castle Lane at Virgin Media O2
Summary
As a Retail Advisor, you’ll be part of a team that delivers exceptional customer service, helping people discover the products and services that suit them best.
Job Details
Location: Belfast - Castle Lane
Job Family: Retail
Job Type: Full Time
Posted Date: 01-Dec-2025
Reference #: 70742
What You'll Be Doing
* Welcoming customers with a friendly, approachable attitude.
* Building rapport to understand their needs and recommending tailored solutions.
* Showcasing our innovative products and meeting performance goals.
* Helping to maintain an inviting and organised store environment.
Must Haves
* Confidence, communication skills, and a passion for delivering great service.
* Resilience and motivation to achieve individual and team goals.
* Flexibility to adapt to different shifts and customer demands.
* An open mind, ready to learn and grow in a fast‑paced retail setting.
Other Stuff We’re Looking For
* A genuine interest in technology and how it can make life better.
* Previous experience in retail, sales, or customer service (though not essential).
* A proactive attitude and team spirit to thrive in a collaborative environment.
What’s in it for you
We’ll set you up for success with a supportive team and exceptional tailored training on a 4‑day (30‑hour) induction within the first two weeks of your start date.
* A competitive hourly rate of £12.40, with potential to earn more through our accreditation programme.
* Private medical cover through BUPA (including upgrade options for loved ones), a healthcare plan, and critical illness insurance.
* Market‑leading maternity, paternity, neonatal, and carers leave policies.
* 23 days’ annual leave and your birthday off, plus the option to buy and sell up to 5 extra days.
* An excellent pension scheme, matching up to 10%.
Next Steps
Following your application, you’ll receive an invite to complete an online assessment. If successful, a recruiter will call to discuss the role further and answer additional questions.
Apply today and bring your passion for people and technology to life with Virgin Media O2.
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