Employer: Town and Country Housing
Close date: Monday 15/09/2025
Role Summary
The Housing Support Worker is responsible for the delivery of the Wellbeing Service (24-hour emergency response service) during their contracted hours and the evening events and activities programme. The post holders' principal responsibilities are as follows:
* To respond to emergency calls from tenants and leaseholders, responding in accordance with agreed procedures.
* To contribute to the delivery of a programme of appropriate activities for tenants and leaseholders during the evening as agreed by the Housing Officer.
* To support individual tenants and leaseholders to sustain their tenancies/leases with TCH.
* To ensure the scheme is safe.
* To complete administrative tasks as directed by the Housing Officer.
* The post holder will ensure they understand and consistently implement the Policies and Procedures making any recommendations for changes.
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