Hays are pleased to be recruiting for a Service Administration Coordinator permanent job opportunity for our client in Sheffield.
Key Vacancy Information
Office based 100%
Location - South Sheffield near Eckington
Full-time hours Monday to Friday: 37.5 hours a week
Monday to Friday 8.30 -5.30pm
Start required in March/ April 2026.
About the Role
We are working with a growing organisation who are keen to expand their Service Administration Team and recruit a Service Admin Coordinator. This is a fast-paced, varied role where you will take ownership of coordinating service activities, supporting field engineers, and ensuring customers receive an exceptional level of operational support.
Key Responsibilities
As Service Coordinator, you will play a central role in keeping the service function running smoothly. Your duties will include:
1. Planning, scheduling, and coordinating all service activity, including planned maintenance, repairs, and urgent call-outs.
2. Managing customer communication by responding promptly to queries across email and phone.
3. Organising engineer workloads to maximise efficiency and minimise unnecessary overtime.
4. Arranging and managing subcontractor appointments where required.
5. Preparing and issuing accurate job documentation and including job sheets.
6. Working closely with the Projects team
7. Maintaining and updating ...