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Client:
Mountain Warehouse
Location:
Royal Tunbridge Wells, United Kingdom
Job Category:
-
EU work permit required:
Yes
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Job Reference:
1b47653092d3
Job Views:
3
Posted:
08.05.2025
Expiry Date:
22.06.2025
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Job Description:
Description
Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Mountain Warehouse has the perfect role for you!
As a Sales Assistant, you’ll play a vital role in ensuring the store operates efficiently and delivers an outstanding shopping experience. From maintaining high presentation standards to creating a welcoming atmosphere, you’ll represent our brand with pride and enthusiasm while prioritising health, safety, and wellbeing.
This position will involve day and evening shifts throughout the week.
Key Responsibilities
* Work harmoniously with colleagues, fostering an inclusive and supportive team environment.
* Participate in team discussions and problem-solving, contributing innovative ideas to achieve shared goals.
* Support and train both new and existing team members by sharing knowledge and skills.
Operational Excellence:
* Assist in daily store operations, ensuring compliance with company policies and procedures.
* Process transactions accurately, handling various payment methods efficiently.
* Keep the sales floor clean, organised, and visually appealing, ensuring products are attractively displayed and stocked.
* Stay informed about product features, promotions, and pricing to advise customers accurately.
* Help set up and execute in-store promotions and displays to boost sales and enhance the shopping experience.
* Build strong customer connections, understanding their needs and providing tailored solutions.
* Address customer inquiries and concerns promptly and professionally, ensuring a positive experience.
* Represent the Mountain Warehouse brand with enthusiasm and professionalism, creating a welcoming atmosphere.
* Work with the team to meet and exceed sales targets, contributing to a motivated workplace.
* Support store management in identifying growth opportunities and improvements.
We would love to meet someone who is:
* Committed to outstanding customer service.
* Passionate about retail and eager to share that enthusiasm.
* Excellent at communication with a friendly and approachable demeanour.
* Energetic, driven, and effective at completing tasks.
* Reliable and trustworthy team player.
What’s in it for you?
* Monthly Bonus Scheme: Achievable targets with additional rewards.
* 50% Colleague Discount across Mountain Warehouse and Animal, plus a twice-yearly uniform allowance.
* 28 days annual leave, including Bank Holidays.
* Access to Employee Assistance Programme and Colleague Hardship Scheme.
* Generous Colleague Referral Incentive.
* A stable, successful, and supportive environment.
* Length of service awards.
You're not just working in a store; you're shaping an experience and creating a legacy. Embrace the adventure, for you are the driving force of positive change!
At Mountain Warehouse, we’re passionate about helping customers enjoy the outdoors. We focus on sustainability, designing quality products for adventure and durability, whether for hiking, running, skiing, or exploring closer to home. We’re united by our passion for the outdoors, our commitment to customer service, and working together to achieve great things.
We value individuality and teamwork, believe diversity drives innovation and success, and are committed to an inclusive workplace where everyone feels valued and empowered. Whether creating in-store experiences, driving innovation, or shaping our brand’s future, every role is vital. If you’re excited about adventure, retail, and making a difference, we’d love to hear from you!
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