Careline Digital Switchover Delivery Officer - Ebley Mill - StroudReference: REQ0182Description: Fixed term 8 month contractThis is an exciting time to join Stroud District Council’s Community Services team as we take steps to update our current analogue Careline equipment to a new digital solution. Careline plays a key role in helping vulnerable people or/and older people to live independently and safely in their own homes to a new digital solution.About the roleIn this role you will work with internal colleagues, our communities, and key partners to implement our new digital careline service. Working closely with the Communities Development Officer and the project team, you will be responsible for implementing the switchover road map, reviewing our current processes and procedures, updating our customer database and promoting the new services to residents.About youYou’ll have experience of working in an environment that requires attention to detail, excellent communication skills and will be passionate and enthusiastic about delivering exceptional customer service whilst working under pressure. You’ll have a sound knowledge and experience of:Careline products and servicesProject ManagementYou will be highly motivated and community focused.You’ll be able to use your own initiative to solve problems.For an informal discussion, please contact Louise Myatt Communities Development Officer or Hannah Drew Communities Development Manager on 01453 766321 or community.services@stroud.gov.ukWe will interview as and when, candidates apply, who match the vacancy criteria. Please be aware the vacancy may close sooner than the date stated.Please note this is a temporary contract up to 8 months.In exchange for your expertise, experience and enthusiasmwe provide a range of staff benefits. Please click here for more information:https://www.stroud.gov.uk/jobs-and-careers/benefits-of-working-for-usIt is important that our staff reflect the diversity of our community, and we therefore welcome and encourage applications from people of all genders and sexual orientation, those from Black, Asian and other minority ethnic backgrounds, and people withdisabilities.Our organisation is committed to safeguarding the welfare of vulnerable adults, young people and children. Safer recruitment practices are applied to all job vacancies. In line with the Council’s duty to protect children and adults in a vulnerable situation from harm, we are obliged to assess the suitability of individuals for certain posts by undertaking DBS Checks.Stroud District has an energy unlike any other place. It’s green and dynamic, climate conscious and motivated, creative and collaborative, rural and urban, and unapologetically ambitious. To find out more about what makes our place, our people and our businesses so special, please follow the link to our dedicated website:Stroud District – The Natural PlaceRegion: Location: Ebley Mill - StroudSalary: GBP27,711 per annumPackage: -Excellent pension scheme - Flexi Working Scheme - Hybrid working approach - Employee Wellbeing Offer - For more information please see the benefits section on our websiteContractual hours: 37Basis: Temporary