At Formby Hall Golf Resort & Spa, we combine luxury, leisure, and exceptional hospitality in the heart of the North West. We create memorable moments for every guest, every time — from exceptional dining experiences to flawless weddings and high-quality events. Our REACH People Values guide everything we do: Respect – We treat every guest and colleague with kindness and dignity Excellence – We go the extra mile to deliver outstanding service Accountability – We take ownership of our actions and deliver on our promises Cooperation – We work together as one team to achieve success Honesty – We act with integrity and transparency at all times Your Role as Food & Beverage Manager As Food & Beverage Manager, you will take full ownership of a diverse and high-volume F&B operation across the resort. This includes restaurants, bars, meetings & events, and weddings. You will lead, develop, and inspire your team to deliver exceptional service standards while driving commercial performance, operational efficiency, and guest satisfaction. This is a highly visible leadership role, working closely with the senior management team to ensure a consistent, high-quality guest experience across all outlets. What You’ll Do Lead the day-to-day operation across all F&B outlets, ensuring seamless delivery of service Drive commercial performance, including revenue growth, payroll control, and cost management Oversee weddings, conferences, and events, ensuring exceptional execution and guest satisfaction Build, lead, and develop high-performing teams, creating a positive and engaging culture Ensure consistent delivery of brand standards and service excellence across all outlets Manage stock control, purchasing, and supplier relationships effectively Monitor guest feedback and implement continuous improvements Ensure full compliance with health, safety, and food hygiene regulations Collaborate with senior leaders across Sales, Revenue, and Operations to maximise opportunities What We’re Looking For Proven experience as a Food & Beverage Manager or senior F&B leader within a hotel or resort environment Experience managing multi-outlet operations, including restaurants, bars, and events/weddings Strong commercial awareness with a track record of driving revenue and controlling costs A hands-on leadership style with the ability to motivate and develop teams Excellent organisational and operational management skills A passion for delivering exceptional guest experiences Strong communication and stakeholder management skills Flexibility to meet the demands of a 7-day hospitality operation What Good Looks Like Consistent delivery of high guest satisfaction scores across all F&B outlets Strong control of payroll and cost of sales in line with budget expectations Well-executed weddings and events with positive guest feedback High team engagement, retention, and development within the department A visible, hands-on leadership presence across the operation Continuous improvement in service standards and operational efficiency The Perks Share of service charge Meals whilst on duty Opportunities for training and career development, including apprenticeships Discounted hotel stays and dining for you and your loved ones Exclusive shopping discounts via our benefits platform Team member events and long-service recognition Free car parking A supportive, inclusive, and high-performing team environment Equal Opportunities We are proud to be an equal opportunity employer and welcome applicants from all backgrounds. Diversity and inclusion are at the heart of our REACH values. Right to Work Applicants must have the legal right to live and work in the UK. Proof of documentation will be required in line with the Asylum and Immigration Act 1996.