CLM & Contract Administrator
Location: Cardedeu Barcelona, ES Marolles, FR Milton Keynes, GB Sant Cugat, ES Saint Georges, FR Blackburn, GB Beccles, GB
Department: Sales & Marketing
Full-time or Part-time: Full-Time
Job Type: Employee
Shift: Hybrid
Role Overview
The CLM & Contract Administrator will act as the primary business owner of the CLM platform (Ironclad), responsible for day-to-day administration, configuration, and continuous improvement. The role ensures compliance with contract management processes, maintains an accurate and auditable contract repository, and develops AI-enabled playbooks and clause guidance in collaboration with Legal and Commercial Operations.
Key Responsibilities
* Own the day-to-day administration, configuration, and continuous improvement of the CLM platform, including workflows, intake forms, approval flows, and escalation paths
* Design and maintain dashboards, reports, and KPIs to provide visibility into contract status, risk exposure, and cycle times
* Develop and maintain AI-enabled playbooks, clause guidance, and fallback positions in collaboration with Legal and Commercial Operations
* Maintain an accurate, complete, and auditable contract repository
* Act as first point of contact for CLM system issues, enhancements, and change requests, coordinating with IT and vendors as needed
* Coordinate user access, roles, permissions, and onboarding for contract management tools
What We Are Looking For
* Degree in Law, IT, or equivalent relevant experience
* Hands‑on experience administering or working with CLM systems, ideally Ironclad
* Experience configuring workflows, approvals, dashboards, and reports within a platform
* Proficiency in Microsoft Office and CRM systems — SAP and/or Oracle experience preferred
* Experience with Ironclad and/or Salesforce (SFDC) highly valuable
* Strong attention to detail, process orientation, and commitment to data accuracy
* Organised, collaborative, and able to manage multiple tasks simultaneously
* Ability to maintain a high degree of confidentiality
What We Offer
* A global, flexible role with real impact on contract governance and compliance
* The opportunity to shape and scale a modern CLM platform from the ground up
* A collaborative environment working closely with Legal, Sales, and Commercial Operations
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