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Customer service advisor

Rochdale
Customer service advisor
£25,000 a year
Posted: 7 March
Offer description

Customer Service Advisor – Bury, Manchester A friendly, fast-growing company in Bury is looking for a Customer Service Advisor to join their supportive, collaborative team. What you’ll do: Be the first point of contact for customer enquiries via phone, email, and live chat Process account changes and contracts accurately Maintain records and ensure data accuracy Liaise professionally with clients and third parties Identify opportunities to improve processes What we’re looking for: Strong verbal and written communication Excellent organisational and IT skills (MS Office, Excel) Attention to detail and accuracy Team player with a flexible approach Nice-to-have: Experience working with data or file communications Benefits: 25 days holiday plus bank holidays Annual bonus and incentives Flexitime scheme Onsite gym and facility discounts Free parking and wellbeing support Social events and annual awards Discounts across sister companies This is a fantastic opportunity to join a friendly, growing business where your contribution is valued and your career can develop

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