Case Manager
Location: Moorland House, Moorland Road, Taunton, TA1 2FG
Start Date: ASAP
Contract Duration: 3+ month
Working Hours: Mon – Fri, 09:00 – 17:00, 37 Hours per week
Pay Rate: £ 19.20 per hour
Job Ref: OR17598
Job Responsibilities
Manage and oversee social housing properties.
Handle 550 to 750 tenancies.
Provide initial tenancy advice and manage complex cases.
Support vulnerable customers to sustain their tenancies.
Record all customer interactions on the Open Housing System.
Ensure adherence to housing policies and procedures.
Work closely with vulnerable individuals regularly.
Person Specifications
Must Have
Experience in dealing with vulnerable people.
Strong interpersonal skills.
Knowledge of housing laws and regulations.
Ability to manage diverse responsibilities.
Nice to Have
Experience with the Open Housing System.
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