Main area Immunisation and vaccination Grade Band 2 Contract Permanent Hours Full time - 37.5 hours per week (May include weekends and evenings) Job ref 070-AC056-0525
Employer Powys Teaching Health Board Employer type NHS Site Bronllys Town Brecon Salary £23,970 per annum Salary period Yearly Closing 03/06/2025 23:59
Administration Assistant - Immunisation and Vaccination
Band 2
Be part of a 'Healthy Caring Powys' and help us transform the way we provide health and care, so our communities can Start Well, Live Well and Age Well.
Please be advised that there is a temporary top up for Bands 2 and 3 to reflect the incorporation of the top up to the living wage of £12.60 per hour - £24,638 per annum.
This temporary top up will be in place until the annual pay uplift for 2025/26 is confirmed.
Job overview
Please be advised that the position will be office based in Bronllys Community Hospital.
If you are looking for an exciting new chance to make a real difference, we have a fantastic opportunity for an individual to join the Powys Teaching Health Board Vaccination Bookings Team/Data Hub.
The post holder will operate in a fast-paced environment that is often unpredictable, being a first point of contact for the service and providing call centre and administrative support to the wider vaccination team. The successful post holder will be required to have customer service experience and must be IT literate with the ability to learn new systems and software packages quickly.
Main duties of the job
JOB SUMMARY
The Administration Assistant will provide a comprehensive front desk/administrative support service to the department.
This will include,
Acting as a first point of contact for the department.
Answering telephone calls, taking messages accurately.
Dealing with routine and specialist enquiries in a pleasant and helpful manner, communicating relevant information to the relevant departments/person, referring to others as appropriate.
Updating of electronic and paper-based systems, collating of information, mail distribution and logging etc.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Working for our organisation
Being the smallest Heath Board in Wales means that you won’t get lost in the crowd. Everybody at Powys Teaching Health Board is valued for the contribution they make to our varied and diverse portfolio of community-based services. Together, we can continue to make a real difference to our patients and build on our unrivalled reputation.
As a supportive and progressive employer, we actively encourage you to carve out a career with us, through a range of development pathways. We’re also lucky enough to be situated in one of the most beautiful rural counties in Britain, let alone Wales! Achieving a healthy ’life work’ balance is essential, and something we recognise by prioritising your well-being.
To start your journey with us, and to learn more about what we can offer you please visit: https://pthb.nhs.wales/working-for-us/. There you will find information about our benefits and values, read staff experiences and more about what our beautiful county has to offer.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person specification
Qualifications and/or Knowledge
* Educated to GCSE level or Literacy/Numeracy at L1 or equivalent
* Knowledge of the Data Protection Act
Experience
* Experience of customer service / first point of contact
* Proven proficiency in the use of IT software
* Knowledge of office practices and able to establish new processes
* Previous experience in an office
* Ability to work as part of a team or as an individual
* Ability to communicate cleary and effectively
* Ability to be polite when dealing with difficult, impatient or upset people
* A positive attitude and able to act on feedback
* Ability to speak Welsh
Other
* Ability to travel between PTHB sites
Values
As a Health Board we embrace diversity and inclusion. We offer a supportive and welcoming place to work which is free from discrimination and fair in all our working practices.
We’ll value your contribution whether you’re looking for your first job, an apprenticeship, re-entering the workforce or looking for a career change. Powys Teaching Health Board warmly welcomes all.
You can complete your application in Welsh or English, it’s entirely your choice. Once you’ve applied, we will keep you updated on the progress of your application, so be sure to check your emails regularly.
Interested in working with us, but haven’t found the right job opportunity yet, or you require some guidance with your application, please contact our Resourcing Team on 01874 712580 or e-mail powysresourcing@wales.nhs.uk. We’ll be happy to have an informal chat with you.
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