We are recruiting for an experienced service manager to join a growing installation team to develop a strategy to underpin the growth of profitable sales in the service/maintenance and installation operations, while taking complete responsibility for all service/maintenance and installation work from receipt of sales order to client sign off.
Key Responsibilities
* Participate or, where appropriate, lead in the generation of the profitable sales of service/maintenance contracts to key customers
* Develop a network of subcontractors geographically for all sites service/maintenance contracts and installations
* Fully manage subcontractors, inclusive of all training requirements
* Liaison with site contacts
* Project management for all roll out programs, which require installation
* Price negotiation
* Liaison with internal sales
* Monthly reporting for cost analysis and delivery performance
* Site surveys and specification for installations
* Develop call out procedures for all service/maintenance contracts
Experience/Qualifications required:
* 5-10 years within a similar contract’s role
* Previous experience of managing a team up to 10
* Sales experience of service/maintenance agreements
* Experience of outsourcing for service/maintenance agreements
* Project management experience
* Communication with customer/site contacts
* Knowledge of on-site H&S requirements
* Ability to read and understand site drawings
* CITB certified
* Clean Driving licence
* PC skills (Microsoft Office, MS Excel)