Job Description
Our client is looking for friendly, professional, and customer-focused Hotel Receptionists to join their team. This role is key to creating a welcoming first impression and delivering exceptional guest experiences within a well-established global hotel brand.
Salary & Shifts
* Full time position
* Competitive salary
Benefits
* Competitive salary
* Employee discount scheme (hotel stays & food & beverage)
* Company pension (The People’s Pension)
* Free meals on duty
* Uniform provided
* Employee Assistance Programme (wellbeing, financial & health support)
* Ongoing training and development opportunities
* Career progression within an international hotel group
Requirements:
* Strong communication and interpersonal skills
* Professional, friendly, and approachable manner
* Ability to work in a fast-paced environment
* Good attention to detail and organisation
* Team player with a positive attitude
Job Role:
* Welcome guests and manage check-in/check-out processes
* Provide excellent customer service and handle guest enquiries
* Resolve guest issues professionally and efficiently
* Coordinate with internal departments to meet guest needs
* Promote hotel services and amenities
* Maintain accurate records of guest interactions
* Support team members and contribute to a positive working environment
* Ensure compliance with health, safety, and company policies
To Apply, send an up-to-date CV