We are seeking a Solutions Architect with strong expertise in CRM and Salesforce applications to drive architectural design, align technology with business goals, and deliver scalable, future-ready solutions. The ideal candidate will combine technical depth with business acumen, operating at both strategic and hands-on levels to enhance the bank's digital landscape.
Key Responsibilities
Strategic Architecture & Roadmap
* Streamline and refine the application portfolio to ensure alignment with business strategy.
* Conduct solution architecture assessments, identifying key gaps and recommending improvements.
* Develop a capability model and integrated technology roadmap to support strategic objectives.
* Take on a comprehensive enterprise architecture role, ensuring cohesive and future-ready design.
Stakeholder Engagement
* Partner with business leaders and technology stakeholders to understand pain points and deliver impactful solutions.
* Provide architecture guidance to senior management and cross-functional teams.
* Communicate complex technical concepts in a clear, concise, and business-focused manner.
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* Platform & Solution Evaluation
* Lead due diligence for new platforms/software before adoption.
* Assess the current architecture landscape, define the "as-is" state, and recommend improvements.
* Drive initiatives to improve architecture, integration, and software development processes.
CRM & Salesforce Expertise
* Apply in-depth knowledge of Salesforce and CRM ecosystems to design scalable, secure, and high-performing solutions.
* Ensure CRM/Salesforce implementations align with enterprise architecture standards and business goals.
Skills & Experience Required
* Proven track record as a Solutions Architect with focus on CRM and Salesforce applications.
* Experience delivering enterprise-level architecture strategies and roadmaps.
* Strong background in solution assessments, capability modeling, and process optimization.
* Ability to operate autonomously, while driving collaboration across teams.
* Excellent stakeholder management and communication skills.
* Financial services or banking industry experience (highly desirable).
Job Type: Full-time
Pay: £400.00-£600.00 per day
Work Location: Hybrid remote in Cardiff CF10