Job Description
We are currently looking for a National Aftersales Contract Administrator to join our team.
We seek an Administrator with experience in a fast-paced, data-entry role, customer service, and meeting deadlines and targets.
While the national team is large with monthly meetings, you will also be part of a regional team at your depot.
The Contract Administration Team handles creation of finance contracts from truck sales, contract extensions, pay-as-you-go contracts, contract modifications due to equipment relocation, RPI price adjustments, and aims to meet monthly billing targets while minimizing query logs and block billing to ensure smooth cash flow. Full training on our SAP System and ongoing support will be provided.
You will also coordinate transport with our third-party haulier to collect trucks from customer sites, return them to the depot, and move equipment between sites and workshops. Liaising with customers for ETAs and coordinating with internal teams to ensure clear communication is essential.
Additionally, you will be responsible for creating Maintenance (Service) and LOLER (inspection) Plans to ensure timely inspections and compliance with H&S standards.
What We Offer:
Who are we looking for?
To qualify, you should have experience in at least one of the following:
* Data entry
* Fast-paced/demanding administration roles
* Mechanical handling knowledge
* Experience working in a national team and using Microsoft Teams
* IT literacy and proficiency with latest technology for record-keeping and ordering
Personal Attributes Needed:
* Good communication skills for customer and internal interactions
* Ability to work independently and in teams
* Pride in delivering high-standard work
* High accuracy and attention to detail
* Positive, proactive attitude
* Flexibility to adapt to role changes
* Desire to represent the Linde brand
Additional Details:
What do we Offer?
* 40-hour work week
* Free onsite parking
* Possibility of hybrid working
* Internal benefits platform
* 25 days annual leave plus bank holidays
* Pension scheme
* Holiday buy/sell option
What to Expect?
* Comprehensive training and buddy support
* Regular 1-2-1 meetings via Microsoft Teams
* Monthly team meetings
* Monthly targets
* End-to-end contract administration process management
* Interaction with internal and external stakeholders across the UK
* Local support from colleagues
* Varied daily challenges
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