Overview
The successful candidate will be someone who can do more than just manage platforms, you’ll need the ability to lead a team through complexity.
You’ll be leading a team (and sometimes 3rd party suppliers) responsible for running, supporting, and improving our clients platforms and infrastructure. That means balancing day-to-day stability with long-term improvement. You’ll need to set a clear direction and get people aligned behind it – then make sure things get done.
You’ll report into Head of Software Delivery and work closely with Architecture and Software teams and play a key role in delivering change across systems that are central to the organisation's purpose.
Responsibilities
* Lead a team (and sometimes 3rd party suppliers) to run, support, and improve clients' platforms and infrastructure.
* Balance day-to-day stability with long-term improvement; set direction and ensure delivery.
* Collaborate with Architecture and Software teams to deliver change across critical systems.
Qualifications
* Strong people management experience including mentoring, performance management, development plans and appraisals, wellbeing, absence, 1-2-1s, disciplinary, and training.
* Evidence of understanding Azure / DevOps with deployment/configuration via pipelines, release and deploy management, and service monitoring and support of infrastructure and products.
* Experience managing a team of Azure Infrastructure Engineers and DBAs responsible for monitoring, alerting, and database management.
Nice-to-have
* IT Service Delivery and/or Support Management background
* Experience with internally produced software applications/products; understanding of software production process including testing, QA, implementation, infosec, service & maintenance
* ITIL v3 or above
* Flexible working and development
* 35-hour week
* Excellent pension (6% - 11.5% employer contribution)
* Enhanced family leave and more
Employment details
* Seniority level: Not Applicable
* Employment type: Full-time
* Job function: Information Technology
* Industries: Technology, Information and Media
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