Customer Service Advisor - Sales page is loaded
Customer Service Advisor - Sales
Apply remote type Site-based only locations Dundee time type Full time posted on Posted Yesterday time left to apply End Date: September 15, 2025 (24 days left to apply) job requisition id JR30399
Do you have a passion for working with people? Are you based in the Dundee area?
Jewson a leading building materials distributor in Northern Europe, is looking for an Sales Assistant who's as passionate about great service as we are.
We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 34 days of holiday (inclusive of bank holidays).
This is a busy and varied role working with a great team. You'll cover trade counter sales duties, processing orders and arranging deliveries. You'll interact with customers and suppliers on a daily basis and ensure that the best service is always demonstrated to them.
Working Hours:730am–5pm Monday to Friday and every second Saturday 8am to 12noon
Location: Jewson, Faraday Street, Dryburgh Ind. Estate, City of Dundee, DD2 3QQ
Key Responsibilities:
* Get to know our product lines so you can offer advice and help to customers, making the most of all customer interactions
* Process customer orders at the trade counter and sales office, arrange deliveries and update customers on their orders
* Help to prepare customer orders in our warehouse in a timely manner
* Check incoming deliveries and report missing or damaged products and carry out regular stock counts
* Keep the branch looking clean and tidy, to make a great first impression on our customers
* Make Health & Safety a priority and demonstrate how you can keep yourself and your team safe at work
Required Skills and Experience
* Previous industry experience preferred but not essential
* Experience in a customer facing environment
* Passion for working with people
* A positive can-do attitude
What’s in it for you:
* Discretionary bonus
* A wide range of voluntary benefits including holiday buying, discounted gym membership, car salary sacrifice scheme, Cycle2Work, Benenden Healthcare and more.
* Access to a wealth of health and wellbeing services including access to online GP appointments and mental health support
* Generous employee discounts
* Access to discounts with hundreds of your favourite high street and online retailers
* Retirement savings plan
* Life assurance
* Enhanced maternity/paternity/adoption leave for anyone expecting or adopting a child
Why STARK?
AtJewson, we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.
If you're ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!
What's next…
If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have.
Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Stark Building Materials UK is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
With branches from the Scottish Isles to Penzance, our customers are never far from expert advice, reliable service, and the highest-quality building materials.
With over 450 Jewson branches whatever the trade we’ve got what our customers need, from everyday essentials to specialist equipment.
If you’re interested in working with us but unsure about which role suits you best, don’t hesitate to reach out to us at recruitment@starkbuild.co.uk. We look forward to hearing from you!
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