Overview
We are currently looking for a Service Support Officer to join Team NPT.
Job details
Job reference REQ05481 | Date posted 26/05/2026 | Application closing date 10/06/2026 | Location Port Talbot Civic Centre | Salary £11,227 - £12,577 per annum (Grade 5 SCP 10 – 17) | Contract Type: Fixed Term – Grant Funded until 31/03/2027 | Hours: 15 hours per week | Basis: Part time | Job category/type: Administration and Business Support
Package: Generous holiday entitlement, Employee Assistance Programme, Local Government Pension Scheme with 15.3% employer contributions, discounted gym membership with Celtic Leisure and excellent development opportunities.
Responsibilities
* Support the Financial Officer by undertaking financial and administrative duties and assist Senior Management in the effective and efficient delivery of the Catering and Cleaning Services in Primary and Special Schools.
* Work in a busy environment and be responsible for the Catering Oracle food ordering system.
* Provide an Exchequer function for payment of the Council’s creditors and processing of invoices in accordance with Financial Regulations.
* Support the Finance Officer and Service Managers with data input to ensure accurate recording and assist in day-to-day management of services.
* Input data to high standards and in a timely manner; work within a team environment.
Qualifications and experience
* Experience in administrative or financial background and data input using spreadsheets.
* Ability to organise and prioritise workload in a busy working environment to meet deadlines.
* Proficient in the use of computer systems and excellent communication skills.
* Good knowledge of Local Government finance systems and 4 GCSEs grade A–C (or equivalent) including English and Maths.
Skills and attributes
* Ability to work in a team and maintain high standards of work quality.
Safeguarding and equalities
Neath Port Talbot Council is totally committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Our schools are equally committed to ensuring the safety and protection of all children and young people and will take action to safeguard their wellbeing. The recruitment process will be underpinned by rigorous safer recruitment assessment to ensure that children and young people are protected.
Additional information
Alongside a positive working environment, we offer access to our generous Local Government Pension Scheme, a living wage payment / a competitive rate of pay, a term time working contract, and access to the Council’s Health & Wellbeing Group.
Welsh Language skills are not required for this role. Applications may be submitted in Welsh; applications submitted in Welsh will not be treated less favourably than an application submitted in English.
We offer a guaranteed interview scheme for candidates who have a disability and armed forces veterans.
In support of employees of Tata Steel who are at risk of redundancy, or have been made redundant in 2024, Neath Port Talbot Council is offering a guaranteed interview for jobs across the Council. Applicants must meet the essential criteria for the post to qualify for this. If you are or going to be affected by the job losses at Tata Steel then we would welcome an application from you. Just make it known on your application form that you are currently at risk of redundancy or you have been made redundant.
Contact
For an informal discussion, please contact Shirley Freeguard, Access Managed Services Operations Manager, on 01639 763423 or email s.freeguard@npt.gov.uk.
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