Lead Quality Coach
At Aberdeen, our ambition is to be the UK’s leading Wealth & Investments group. Strengthening talent and culture is one of our strategic priorities. We strive to make Aberdeen a great place to work so that we can attract and retain the industry’s best talent. Our people put our stakeholders at the heart of everything they do, helping us to make a positive difference to the lives of our clients, customers, colleagues, shareholders and society. We are focused on growing our direct and advised wealth platforms and repositioning our specialist asset management business to meet client demand. We are committed to providing excellent client service, supported by leading technology and talent.
About The Department
At Aberdeen Adviser, we are building a modern, scalable technology platform that empowers financial advisers to serve their clients more efficiently. Our engineering teams work in cross‑functional squads to develop innovative, high‑quality software solutions that make a real impact. We foster a culture of collaboration, experimentation, and continuous learning, where every engineer can shape the future of our platform.
About The Role
We’re building a modern test function where quality is everyone’s job. As Lead Quality Coach you’ll operate as a principal quality leader and coach, enabling squads and large programmes to adopt manual testing excellence, exploratory practices, and quality‑first ways of working. You’ll line‑lead and develop Quality Coaches/Manual Testers, shape programme‑level test strategies, and partner with the Lead Quality Engineer (Automation) to drive cross‑collaboration and side‑skilling across chapters, forming a cohesive, high‑performing testing leadership team. This role is centred on coaching, facilitation and process efficiency: you help teams ship the right thing, at the right quality, with the right evidence.
Key Responsibilities
* Build capability in squads through 1:1 coaching, pairing, workshops, and test clinics; mentor manual testers and enable developers/product roles to contribute to quality.
* Define and assure risk‑based, manual‑led test strategies for products and programmes; facilitate acceptance criteria, test charters and UAT plans.
* Embed exploratory practices, session charters and notes; scale whole‑team testing rituals for fast learning cycles.
* Lean out test processes, reduce handoffs, improve feedback loops, and implement light‑weight evidence that satisfies governance.
* Co‑own the overall quality strategy, align manual and automation layers, and side‑skill both chapters to cross‑cover where needed, presenting a single, trusted test leadership voice.
About The Candidate
* Experience with test design techniques, risk analysis, requirements ambiguity hunting, charter‑driven exploratory testing, accessibility/usability checks, and UAT facilitation.
* Proven record coaching multi‑disciplinary teams (engineers, PMs, designers), running workshops, and shifting teams from tester‑owned to whole‑team quality.
* Confident shaping cross‑team test plans, aligning dependencies, and reporting risk & readiness at initiative level.
* Experience simplifying flows, removing waste, and implementing minimal‑but‑sufficient evidence for compliance.
* Knowledge of test management/notes tools, lightweight documentation, defect/triage workflows, and collaboration tooling; able to read automation output enough to coach decisions alongside the Lead QE.
Our Benefits
We have an environment where you can learn, get involved and be supported. When you join us, your reward will be one of the best around. This includes 40 days annual leave, a 16% employer pension contribution, a discretionary performance‑based bonus (where applicable), private healthcare and a range of flexible benefits including gym discounts, season ticket loans and access to an employee discount portal.
Inclusive Work Environment
We’re committed to providing an inclusive workplace where all forms of difference are valued and which is free from any form of unfair or unlawful treatment. We define diversity in its broadest sense. If you need assistance with your application, or a reasonable adjustment to your interview arrangements—for example, because you are neurodivergent, or have a physical, sensory, cognitive, mental, visible or invisible disability—please let us know and we will assist.
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