Job Description:
This role involves designing, analyzing, evaluating, configuring, troubleshooting, and implementing network solutions. Senior network engineers should possess extensive knowledge of routing, switching, F5 load balancer, Palo Alto, Cisco ASA, ISE, and network security services.
Your responsibilities:
* Independently troubleshoot and resolve all product and infrastructure service incidents.
* Manage voice management queues in ServiceNow and ensure SLAs are met.
* Perform technical tasks such as patching, maintaining scripts, automated code, reviewing logs, assisting in build and configuration activities, and maintaining the technical estate.
* Prioritize tasks effectively to ensure high-priority activities are completed promptly.
* Support senior engineers with service and hardware lifecycle and asset management.
* Implement and migrate networks, including experience transitioning from Checkpoint to Palo Alto.
* Support change management and implementation, maintaining an enterprise-wide perspective.
Essential skills, knowledge, and experience:
* Cisco switching and routing platforms
* Palo Alto and Panorama
* Cisco ACI and Software Defined Networks
* Checkpoint and Endpoint client
* F5 Big-IP load balancing
* Core network routing
* Agile methodologies
* ServiceNow
* SolarWinds
* ThousandEyes
* Advanced knowledge of MS Teams voice provisioning services
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