DescriptionEmployerLocation
Salary - £24,430
Hours - 37 hours per week, all year round
Contract - Permanent
Location - Peterborough College
Closing Date - 4th November 2025
Make a Difference. Empower Futures. Join Inspire Education Group.
We are seeking a proactive, customer-focused Student Recruitment & IAG Officer to deliver an outstanding recruitment and onboarding experience for prospective and current students across Inspire Education Group (IEG). In this key role, you’ll be the first point of contact for future students, supporting them throughout their entire journey—from first enquiry to positive destinations after college.
This is more than just a job—it’s a chance to help shape lives and support students in achieving their aspirations through high-quality guidance, support, and a truly personalised onboarding experience.
What You’ll Be Doing:
1. Student Recruitment & Onboarding
2. Deliver a first-class customer experience at every touchpoint, treating all enquiries as future enrolments.
3. Coordinate and participate in recruitment activities such as open days, school visits, exhibitions, and taster sessions.
4. Support the full admissions process, including interviews, tutor meetings, and ongoing communication with applicants and their families.
5. Liaise with internal teams (e.g., Safeguarding, Finance, ALS) to ensure tailored support for applicants with additional needs.
Information, Advice & Guidance (IAG)
6. Provide impartial, high-quality advice to help students choose the right courses based on their skills, aspirations, and achievements.
7. Stay up to date with the latest in funding, career pathways, and college support options to ensure accurate guidance.
8. Collaborate with the careers team and other support services to deliver holistic, student-centred support.
Bursary & Transport Administration
9. Accurately assess bursary and transport applications, ensuring students receive the support they need.
10. Help manage appeals and complaints efficiently and professionally.
11. Maintain knowledge of relevant funding regulations and eligibility criteria.
Data, Enrolment & Process Improvement
12. Process enrolments and analyse application data to help maximise student numbers.
13. Provide administrative support to curriculum and support teams during enrolment periods.
14. Contribute to improvements in systems and processes to enhance the student experience and support IEG's strategic goals.
Who We’re Looking For:
Essential Requirements:
15. Strong administrative and customer service experience
16. Excellent interpersonal, communication, and IT skills
17. Ability to provide empathetic, non-judgmental advice and guidance
18. A proactive, team-oriented attitude with the ability to work independently
19. Commitment to safeguarding, equality, and continuous professional development
20. Minimum Level 2 qualifications in English and Maths
21. Willingness to work towards a Level 3 IAG/Administration qualification if not already held
Desirable:
22. Experience in post-16 education
23. Familiarity with student record systems and funding mechanisms
24. Knowledge of bursaries, loans, and transport processes in an educational setting
Does this sound like the perfect role for? Apply now!
Safeguarding Statement
IEG is committed to safeguarding and promoting the welfare of all children, young people and any vulnerable groups within the college community and expects all staff and volunteers to share this commitment. The successful candidate will be subject to thorough vetting process which includes, an enhanced DBS check and satisfactory references.
This post is exempt from the Rehabilitation of Offenders Act 1974. The Rehabilitation of Offenders Act 1974 and the Exceptions Order 1975, provides information about which convictions must be declared during job applications and related exceptions and further information about filtering offences can be found in the DBS filtering guide.
Candidates are reminded that if they are barred from working with Children it is a criminal offence to apply for this position.