Join to apply for the Restaurant Shift / Floor Manager role at Tim Hortons UK & Ireland Ltd.
18 hours ago Be among the first 25 applicants
Join to apply for the Restaurant Shift / Floor Manager role at Tim Hortons UK & Ireland Ltd.
Get AI-powered advice on this job and more exclusive features.
Salary: £12.82 + Bonus Scheme
Want to be part of something incredible?
Tim Hortons has an ever-growing presence in the UK and we need great people like to you to join us!!
Are you an outgoing individual, looking to move into Management, with experience in restaurants, quick service or coffee shops?
Tim Hortons is part of the fabric of Canada with over 5,000 quick service restaurants worldwide, serving over 2 billion cups of freshly brewed coffee and we have an ever-growing presence in the U.K, with exciting plans to open hundreds of restaurants over the next 10 years.
We put the customers at the forefront of everything that we do, and we are currently looking for outgoing
Location: E14 1NQ
Salary: £12.82 + Bonus Scheme
Want to be part of something incredible?
Tim Hortons has an ever-growing presence in the UK and we need great people like to you to join us!!
Are you an outgoing individual, looking to move into Management, with experience in restaurants, quick service or coffee shops?
Tim Hortons is part of the fabric of Canada with over 5,000 quick service restaurants worldwide, serving over 2 billion cups of freshly brewed coffee and we have an ever-growing presence in the U.K, with exciting plans to open hundreds of restaurants over the next 10 years.
We put the customers at the forefront of everything that we do, and we are currently looking for outgoing Restaurant Shift / Floor Manager to join the team on a permanent basis to ensure that we continue to have an exceptional brand. In return you will be rewarded with a competitive salary, with the opportunity to grow with us and carve a glorious career.
To apply for the position of Restaurant Shift / Floor Manager you will be a great leader and positive team player, who has previous experience in the Restaurant & Customer Service sector within a dynamic, fast paced environment. You will possess excellent communication skills with a strong focus on the customer and coupled with the flexibility to work a range of hours (including early mornings, afternoons, evenings and weekends.
If you have a passion for leading a dynamic team, thrive on customer satisfaction and have a healthy obsession with coffee then we would love for you to get in touch.
Key Responsibilities
As a Tim Hortons Restaurant Shift/Floor Manager, you will support the Restaurant Manager, with responsibilities for:
Customer Service
* Lead by example treating customers as top priority.
* Be customer focused in all areas of the restaurant operations.
* Accurate staff scheduling that meets customer demand.
* Support the whole team to maintain operational efficiency,
* Conduct regular store walks, in the eyes of the customer.
People
* Encourage staff to share suggestions and concerns.
* Provide feedback to all members of the team on performance, sets goals and objectives & provide support and guidance.
* Create a positive teamwork ensuring that all employees are treated with dignity and respect and are free from discrimination.
* Performance management when necessary, working with the HR Department
Driving Sales
* An in-depth understanding of sales, popular products, peak trade times, and adjusts accordingly.
* Ensure all products are correctly merchandised and at sufficient levels and all aspects of the marketing campaigns.
* Coach employees to up sell and suggestive sell to customers.
* Constantly evaluate where the restaurant could improve. Based on employee incentives to bring employees focus to continuous improvement.
Operations
* Key Performance Indicators, such as sales, employee turnover, Food safety and Health & Safety standards.
* Set the example for your team by keeping a cool head under pressure.
* Weekly stock orders and ensure that all incoming orders are checked for quality.
* Maintenance schedule for all equipment for preventative maintenance and calibration purposes.
* Optimal inventory
* Opening and closing procedures.
* Maintaining operational standards/cleanliness within the restaurant, such as food quality, food hygiene standards, customer experience, speed of service and hospitality
* Health and Safety program in the restaurant, focusing on the accurate and prompt reporting of any accidents or incidents to the Regional Manager.
* Be available at the times to work a variety of shifts as part of the management team.
Key Requisites
* Previous experience of running restaurants
* A flexible and disciplined approach to work.
* Experience of working in a food environment would be advantageous but not essential.
* Able to work as part of a team and on their own.
* Have a reasonable standard of numeracy and literacy.
* To maintain a high level of food hygiene and food safety
* Experienced of handling customer complaints
* To maintain a positive Health and Safety procedures and instructions are followed.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Sales and Business Development
* Industries
Restaurants
Referrals increase your chances of interviewing at Tim Hortons UK & Ireland Ltd. by 2x
Get notified about new Floor Manager jobs in Burton Upon Trent, England, United Kingdom.
Burton Upon Trent, England, United Kingdom 1 day ago
Nuneaton, England, United Kingdom 6 days ago
Leicester, England, United Kingdom 23 hours ago
Derby, England, United Kingdom 3 hours ago
Loughborough, England, United Kingdom 1 week ago
Loughborough, England, United Kingdom 1 week ago
Field, England, United Kingdom 3 hours ago
Nottingham, England, United Kingdom 2 weeks ago
Deputy General Manager - Stunning Country House Hotel
Derbyshire, England, United Kingdom 1 day ago
Cannock Wood, England, United Kingdom 1 week ago
Stafford, England, United Kingdom 1 week ago
Coalville, England, United Kingdom 2 days ago
Field, England, United Kingdom 6 days ago
Burton Upon Trent, England, United Kingdom 1 day ago
Field, England, United Kingdom 2 weeks ago
Field, England, United Kingdom 7 hours ago
West Midlands, England, United Kingdom 6 days ago
Nottingham, England, United Kingdom 19 hours ago
Cannock Wood, England, United Kingdom 1 week ago
Birmingham, England, United Kingdom 1 day ago
Piccadilly, England, United Kingdom 1 day ago
Matlock Bath, England, United Kingdom 2 days ago
Walsall, England, United Kingdom 2 weeks ago
Field, England, United Kingdom 2 weeks ago
Multi-Skilled Craftsperson (Mechanical Bias)
Burton Upon Trent, England, United Kingdom 1 week ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr