This job is with Virgin Media O₂, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
Location
Cheltenham
Salary
Competitive + Fantastic Benefits
About the Role
As a Retail Advisor, you'll be part of a team that delivers exceptional customer service, helping people discover the products and services that suit them best.
What You'll Be Doing
* Welcoming customers with a friendly, approachable attitude.
* Building rapport to understand their needs and recommending tailored solutions.
* Showcasing our innovative products and meeting performance goals.
* Helping to maintain an inviting and organised store environment.
The Must Haves
* Confidence, communication skills, and a passion for delivering great service.
* Resilience and motivation to achieve individual and team goals.
* Flexibility to adapt to different shifts and customer demands.
* An open mind, ready to learn and grow in a fast‑paced retail setting.
Other Qualifications
* A genuine interest in technology and how it can make life better.
* Previous experience in retail, sales, or customer service (though not essential).
* A proactive attitude and team spirit to thrive in a collaborative environment.
Benefits
* A competitive hourly rate of £13.45, with the potential to earn more through our accreditation programme.
* Private medical cover through BUPA (including upgrade options to cover loved ones), a healthcare plan, and critical illness insurance.
* Market‑leading maternity, paternity, neonatal, and carers leave policies.
* 23 days' annual leave and your birthday off, plus the option to buy and sell up to 5 extra days.
* An excellent pension scheme, matching up to 10%
EEO Statement
Virgin Media O₂ is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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