Customer Engagement Coordinator Wolverhampton Salary £26,000 - £29,000 We are recruiting for a Customer Engagement Coordinator, for are client based within Wolverhampton. The ideal candidate for this role will play a crucial role in optimising customer experience through providing exceptional administrative and operational support and will have prior experience of working within a planning/scheduling/customer service role. Customer Engagement Coordinator Responsibilities * Assist the Customer Engagement Managers in daily operations and administrative tasks * Coordinate and schedule customer services consultants and developers and monitor small projects to completion. * Coordinate customer training sessions and workshops * Prepare and manage reports and presentations * Maintain and update customer records and databases * Support the development and implementation of customer engagement strategies * Support the internal systems team with business systems and process improvements by testing new releases and feeding back. * Document and update processes and procedures * Collaborate with various departments to ensure seamless customer service * Monitor and report on customer feedback and engagement metrics * Perform other duties as assigned by the Customer Engagement Managers Skills and Experience * Strong IT skills * Proactive and flexible * Highly organised...