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Assistant commercial services manager - 32139

Tewkesbury
Environment Agency
Service manager
Posted: 22h ago
Offer description

Job Description

We value a diverse workforce and welcome applications from all sections of the community wishing to join a workforce which embraces difference and welcomes everyone. At the Environment Agency there’s so much more to our work than building flood risk management schemes or regulating industry. We strive to ensure that everything we do counts towards leaving a legacy to be proud of for people, communities, and the environment – for all of us to enjoy and for future generations.

This role is all about supporting the team overseeing the commercial governance of our contracts with key consultancies and contractors – a vital role in the success of our projects, and our ability to maximise returns on our budget and demonstrate value for money. You’ll also help set up and manage pathfinder programmes that embed best practice and develop long‑term collaborative partnership arrangements that deliver for both of us, and society.

You won’t be alone. The Commercial Assurance and Framework Management Team provides country-wide support to our Integrated Delivery Management teams and wide‑ranging Project Management community, championing effective governance and commercial assurance, to achieve the very best value for money. It’s something that will see you quickly develop excellent relationships internally and externally and become an expert on contractual and commercial interpretations within a high performing team.

Everyone that joins us is required to undertake training and participate in incident response duties when the need to respond arises. Having an incident role is an essential part of working for the Environment Agency and an active way to support communities and prevent harm to the environment. Further information on incident response can be found within your candidate pack.


The team

We are the Commercial and Framework Management (CAFM) team, part of Portfolio Management, Assurance & Commercial (PMAC), supporting our Programme and Contract Management Service to create a better place and build resilient communities through excellent commercial risk management. You will be an integrated part of our national team and will support your local delivery hub leadership ensuring we deliver the most sustainable outcomes on our delivery programmes.


Experience / Skills Required

* A-Level qualifications, Level 3 qualifications or equivalent
* Skilled communicator with strong interpersonal and influencing skills
* Stakeholder management experience
* Strong data and document management skills
* Commercial acumen – ability to understand and analyse business situations, take proportionate risks, make informed decisions and deliver the most advantageous solution; demonstrate curiosity and drive to achieve value for money
* Administration skills – strong organisation skills, ability to write minutes and draft reports
* Willingness to shadow, undertake long-term professional qualifications (e.g. NEC training, CIPS) and the confidence to ask questions to drive development
* Interests in infrastructure, construction or environmental programmes


Desired Education / Professional Requirements

* Degree or equivalent professional qualification or experience
* Working towards status with a recognised professional body such as ICE, CIWEM, APM, CIPS or RICS
* Formal training in contract management (e.g. NEC, Contract Management Capability Programme)


Competence 1: Influences and Persuades Others

Presenting a case in a convincing and attractive way that will win people over, encouraging them to follow plans willingly; often succeeding where logic and reason alone would fail.

Question: Describe a situation where you have been instrumental in persuading a senior leader to pursue a specific challenging course of action in a commercial environment, explaining the techniques you used to influence their decision.


Competence 2: Focuses on Customers and Partners

Addresses the needs of internal and external customers, providing rapid and effective responses.

Question: Describe a situation where you have needed to balance the needs of a variety of stakeholders with differing drivers to reach a successful outcome. How did you manage relationships throughout?


Competence 3: Data and Information Management

Collects, analyses, interprets, records, manages, develops and shares data, material or information appropriately for a variety of purposes.

Question: Can you describe a time when you had to collect, validate, and manage complex commercial data from multiple sources? What systems or processes did you use to ensure the data was accurate, securely stored, and compliant with relevant standards?


Contact and additional information

For further information, email Kerrie.Pitson@environment-agency.gov.uk. Interviews w/c 17/11/25.


Benefits

Benefits include generous pension provision and leave entitlement. Our flexible working supports a healthy work/life balance and offers numerous choices to accommodate the demands that personal commitments may present. Excellent training and learning opportunities are available, including personal and professional development.


Working arrangements

The role can be fulfilled via hybrid working. The team is nationally dispersed across the country. Some travel required with occasional overnight stays.

If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team.

We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application. We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action.

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