Service Advisor
Location: Hertford
Basic Salary: GBP30,000 OTE: GBP37,000+ Uncapped Commission Potential
Hours: Monday Friday 8am 6pm 1 in 4 Saturdays 8am 1pm
We re currently recruiting for an experienced Service Advisor to join our busy franchise dealership in Hertford. If you re customer-focused, organised, and have at least 2 years experience in a franchise dealership, we d love to hear from you.
You ll be part of a friendly and supportive Aftersales team, working alongside 4 Service Advisors, an Administrator, and a Warranty Administrator, handling service bookings, customer communication, and upselling maintenance services.
Key Responsibilities
* Greet customers and discuss their vehicle service needs in a professional and welcoming manner.
* Communicate customer concerns to technicians and explain technical information clearly to customers.
* Manage service bookings, repair orders, and ensure timely service delivery.
* Recommend additional services based on vehicle history, mileage, and age.
* Upsell service plans and tyres
* Ensure accurate documentation and final invoicing for all work completed.
Requirements
* Minimum 2 years experience in a franchise dealership Service Advisor role.
* Strong communication and customer service skills.
* Basic understanding of automotive repair and servicing.
* Confident, organised, and able to work in a fast-paced environment.
* Must live within 35 minutes commuting distance of Hertford.
Why Join Our Client?
They pride themselves on their strong team culture and customer-first approach. This is a fantastic opportunity for someone who thrives in a fast-paced environment and is motivated by both team success and individual commission incentives.
Ready to apply?
If you're a driven and experienced Automotive Service Advisor who meets the criteria and is looking for a new opportunity in the Hertford area, please submit your CV to Stacey Hunt of ACS Recruitment Consultancy.
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